AutoZone Auto Parts on S Aw Grimes Blvd in Round Rock, TX, is recognized as a leading retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and friendly staff, with many highlighting the positive experiences they have had in the store. One customer praised the honesty of the employees when they informed their daughter about a warranty for a bad battery, demonstrating integrity rather than pushing for a sale. However, some reviews mention a negative experience with a rude employee, who created an uncomfortable atmosphere during a return. Despite this, the store manager intervened to assist, which helped improve the overall impression. While most customers find the staff to be friendly and willing to help, there are occasional concerns about certain employees' attitudes. Overall, AutoZone in Round Rock is seen as a reliable place for auto parts, balancing quality and competitive prices with customer service.
Always helpful workers and never have issues at this location.
January 2025
Always helpful and friendly. I think most Auto Parts places have pretty much the same Quality Parts and competitive prices so it really comes down to a friendly staff and this store nails it.
January 2025
Young worker tried me today I'd be very careful he was unscrewing other bolts off to replace the ones he drop and lost in my engine and then lie in my face that he had found them He was offering to help change my new battery
