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March 2024 by Michelle Cooper
Past customer. Went online to ask about boarding our new puppy. Was told someone would contact us back within 48 hours. It’s been several weeks and no contact back.
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February 2024 by Dog Lover
We left our dogs at Action Pack for two weeks while on vacation. Andreas was very professional and made sure they had all the information upon checking in. He did a great job of answering each of our questions and keeping up with all the dogs' belongings. Action Pack was very kind and attentive to our pets’ special needs. We will be very happy to leave our dogs there any time.
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January 2024 by Megan Joyce
This company is horrible. Lied about the price of our dog staying and then was unapologetic when I asked about the wrong price. Took my picture as I got in my car. Where I am from people don’t lie like this.
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December 2023 by Megan J.
This place is horrible. I was quoted a price and then got there and they completely lied to me and were completely unapologetic. Where I am from people don't do that. So I was obviously very upset being that it's Christmas time. Some employee was taking pictures of me as I got into my car. This place is nuts. I don't know what they expect if they are going to lie to people.
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December 2023 by Todd Donat
I’ve taken my pooch here for many years for services such as boarding and daycare. A recent stay has made us find a new place after my dog almost died. We left her for a couple of nights and when we picked her up, her face was almost unrecognizable due to some very large mass that had grown from what the vet thought to be some sort of poisonous bite from a spider. We picked her up Sunday night and had to bring her to the ER the next morning as the mass exploded in her throat and blood was everywhere. We called action pack to raise the concern with them and why nobody noticed a massive ball that grew on her face during her stay. They were very apologetic and offered to pay the $700 vet bill which was great for us and an acceptable solution since we know mistakes happen. This was back in July and we’ve now contacted them 3-4 more times and they don’t return calls and have not taken care of the bill like they promised. It’s been very disappointing to say the least.
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November 2023 by Stacy McKinney
Everyone at Action Pack in Round Rock is wonderful! We've been taking our dog, Lilly Belle, there to be groomed for over 8 years. We wouldn't use anyone else. I trust them to take good care of her. She's a Nervous Nelly and they are always so patient and sweet with her. Randi is her groomer and she does a great job!
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October 2023 by Ann W.
Caring pet givers offering services for every situation. Our Lab /Border collie mix gets along with most dogs but not all. They offer special plans so your pup is not in a kennel without breaks! Thank you Action Pack!!
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October 2023 by Carla Dykstra
My almost 2 year old dog loves Action Park. I have lodged him there since he was a pup. He attends doggie daycare as well. He loves the staff and his dog friends there. Action Pack takes great care of him and I have worry free trips and work days.I tell my dog he’s going to Action Pack and I can’t get ready fast enough. His ears perk up, he does circles, and has to sit to stare out the from window as to make sure we’re going the right way. My dog doesn’t even acknowledge me once we arrive. The staff posts photos of dogs during the day and I love seeing how fun my pup has.I enjoy the friendliness of the staff. They call out to my dog and always tell me to enjoy my day. I’ve had no problems with lodging him either. They also groom my dog and do a great job.Action Pack is a one stop shop for me and my pup. I’m glad he loves it there and your dog will too. Your dog may take a couple of days to recover from all the fun.
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October 2023 by Preeti Grace Schulz
They worked wonders on my pup, I don’t know what they did but they bought the best out of her what I had know From the beginning and was only hoping for. They did a great job on her grooming too. Simply terrific love them. The staff are very friendly, wonderful and extremely efficient
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September 2023 by Olivia R
Love that I can leave my fur baby and not worry. I used the boarding facility for the first time for three days and I was totally comfortable with doing so. She went to daycare when she was a pup and always came home wore out! Definitely would recommend and do again!
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September 2023 by Leanne Jose
We started bringing our fur baby here since he was about 2 months old, and every time he looks great. They also send me pictures of how he looks and tell me how he’s done. This time they got him done in an hour and a half! I would recommend them to anyone who asks!
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September 2023 by Kate Tolliver
The very best in dog daycare and boarding. Not only does my Zig have the time of her life at daycare, when she had a UTI the caring staff caught the symptoms before I did. Our vet was super impressed that the staff was so tuned in to the dogs in their care.
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August 2023 by Katelyn T.
The very best in dog daycare and boarding. Not only does my Zig have the time of her life at daycare, when she had a UTI the caring staff caught the symptoms before I did. Our vet was super impressed that the staff was so tuned in to the dogs in their care.
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August 2023 by Sami
I have been taking my mini golden doodle to Action Pack Dog for just over a year and we absolutely love it! He goes to daycare weekly and has been boarded there a handful of times, as well as groomed! The staff take such good care of him and he always comes home so so happy! As soon as we pull into the parking lot his tail wags like crazy and he barks in excitement!
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July 2023 by B Rdz
Words cannot express how grateful we are for this Amazing place. Our Baby Dexter loves coming here every time we pick him up he gets home extremely tired and that is what we love . Action dog park center be updating Facebook with pictures of our pups having a good time .
