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October 2023 by Justin Johnson
Took a drag radial to get installed and his tech said it was bald. If you don’t know drag radials are designed to be bald and the tire still had the only 2 lines of tread that it comes with. Yes the tire was used but still has plenty of life. When they told me the tire was too bald I knew I was in the wrong place. Didn’t wanna stop here as there’s quite a few bad reviews on alignment jobs. But I was running out of time before all the tire shops would close so I stopped and immediately regretted it.
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September 2023 by Brandon Greer
I appreciate the professionalism and options provided to finance new tires. Each customer regardless of age or service need was treated with respect.
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September 2023 by Leon Diaz
Never bring your vehicle here unless you want poor service. Took my truck here for brake job and they used my wheel lug key to remove tires and lost it. Took it back but they couldn’t find it then the owner said it was my responsibility that his tech lost my lug key and on top of that I had to pay for it. They told me it should take 20 to 30 minutes but the guy breaks the socket to remove them so they had to reorder a new socket told me it should be done in two hours but calls me back in 4 1/2 hours. Poor service, unprofessional and definitely lie a lot. I will never come here again!!!! As a business owner I keep my word and take care of my customers to keep them coming back. I guess they don’t understand that concept but they’ll learn hopefully one day.
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August 2023 by Logan M.
For starters I had to come back for a second time the first day to get my locking lug and valve stem caps. Sexond, they couldn't put in sensors because "they were getting bad sensors". Thirdly, I had a blow out and they are telling me that my tire isn't covered under warranty when clearly the threads were broken. They tried to say it's a road hazard and clearly was not. Customer service is terrible and no sense to be a good human being and try to help.
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July 2023 by Pretty in Pink
My vehicle had major issues and boy did they do an excellent job! When I picked up my vehicle and left I wasn’t sure if I was in the same car. It felt brand new! I am shocked at the difference! They KNOW what they’re doing, definitely! I will absolutely recommend TIRE 521 to everyone and continue to use them in the future! They are professional and quick! They know what they are doing!!! If I could give them 10 stars ⭐️ I would! ? God Bless y’all for what you do and your hard work!!!
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July 2023 by Pat Lombard
Very disappointing experience. Brought my truck in for an alignment and to rotate the tires. Took about an hour and the tech took it for a test drive and came back. I asked if everything was good, they said yes and handed me the keys. As soon as I got it on the road, I felt a vibration not there before and the truck was still pulling to the right, worse if anything. Took it back and it took them another 2 hours to basically say sorry. They unrotated the tires and said it was fixed. Refused to refund the tire rotation, blaming it on my tires, but not offering a solution. Meanwhile the specs on the alignment still read out of acceptable specifications. Tires are stock for the truck.I took it back out and the vibration was gone but the truck still pulls to the right. Tried to go back and called them but gate was shut and they did not answer phone. Waste of money and time. I gave two stars only because they got me in same day and did stay late to try and fix it. I was very frustrated the tech took it for a test drive and thought it was in acceptable condition for me to take it.
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June 2023 by A. Slagle
Great place to do business with. I had an unexpected additional tire replacement and the manager was kind enough to work with me on the price so I could get everything I needed.
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June 2023 by Marisela Martinez
They were very helpful ! And helped solve my problem with my car . Before hand I went to another car place about my car shaking and that place told me it would be 900 -1200 to fix but 521 tires literally found the problem and fixed it for 80$. And my car is working perfectly fine like the problem never existed . They are absolutely amazing
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May 2023 by Donna Allen
I had some pretty bad tires and because I lost a daughter because of a bad tire, I tried to stay proactive about tires. I stopped here for help and these people were like super heroes and took care of me with the quickness...!! It didn't cost me an arm and a leg either... visit them...I promise you won't be disappointed.
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May 2023 by Michelle W.
we visited May 13th ,Mothers Day weekend..I was there with my husband and observing the experience.very reasonable....Clean...organzied.....Professional atmosphere! We purchased 2 TIRES and they were goooood.I asked a bunch of questions and the owner was very friendly didn't overtalk me to converse with my hubby. I would strongly recommend.High Five Tires 521
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May 2023 by Flako
Great customer service from Mathew. Recommend. Great rims by the way
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April 2023 by MagicMINGGG
Matthew got me in and out in a timely manner and holds his crew to a high standard of quality. Wheel alignment and wheel balance were perfect and they even test drove it to make sure before my truck was returned to me. He taught me a lot and I’m glad I trusted the reviews and came to him for the service! Will be back again and will recommend him to anyone. Thank you Matt and crew!
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April 2023 by Go Virtual Pro
Mathew is the man! Quality service at a Great Price. I was in and out in less than 15 minutes for two tires
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February 2023 by Bincy Jacob
Excellent service and it was done very quickly. I was on the phone with a friend and even they commented about how fast it was. We have been using this company for a while and work is always done correctly. We appreciate that they are in the neighborhood and easily accessible from all over the area.
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November 2022 by Reju Thomas
Great service, Amazing people. I was assited by a guy name Mathew. He is very knowledgeble, honest and trustworthy. I highly recommend this place, they will find a way to fix any tire issues you have and they will be upfront.