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March 2024 by Ayleen
Worst place ever!Left my puppy their since 11:30am,waited for 45 mins since that was the wait, I waited in the car to watch them groom her,I did not see her there so I left,went home waited till they called back,they didn’t so I called back and I asked is she almost done,they said they bearly showered her,and now it’s 1:32pm left her there for almost 2 in a half hours?:(
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December 2023 by Michelle Meliere Pate
I have a dane, been coming here about a year now. The young lady at pick up stated my dane was aggressive and had to have someone else do her blow drying. I asked was it on high and in her face? No reply. I left treats to give her during, she needs positive reinforcement as she has had bad experiences due to being a rescue/dumped. Her anxiety on the way home was far more excessive this visit, wonder what really happen.
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July 2023 by Candace Gray
My pup Charlie has been getting his hair groomed here for over 4 years. He loves the staff at Ideal and the haircut’s are always the cutest!
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June 2023 by Alyce Harilson Felix
This young lady & man was absolutely awesome. I don't have a car so I got to them on foot. Left my baby there walked back home only to get a phone call he wasn't having it. I had told them about the other places I had been when I was living in KY. One place burnt his private parts real bad the other place I had come to me here (PINK POOCHIES) mangled his hair charged me extra for nail cut & didn't even do them all I had to just about bust down their door cause he kept crying. They were horrible with him. But this place here didn't give up by the time I had gotten back up there they had already got him just about ready to come home. The lady finally got a muzzle on him when I walked in she was so excited that shedidnt have to send him home without being able to do her job. I finally have me a place I know won't hurt my baby & will put their all into giving what you need done & making you feel like it's ok to leave your baby . This place & the staff are FANTASTIC. I Will definitely recommend them
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May 2023 by Cornelette Vallier
If you want to pay outlandish prices for subpar grooming, this is your place!Might I suggest K Homestyle Grooming? It's not far from Ideal. Google it, make an appointment and thank me later.
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April 2023 by Divo Jerrode
I'm always happy when I go to a business and receive TOP TIER service. I went to Ideal Pet Grooming today and took a really good friend's puppy. The customer service was EXCELLENT, they made sure Ziggy was happy and groomed. It was his first haircut and it was CRUCIAL that he enjoyed his experience. After he left the groomer, he had the BEST sleep ever! Thank you for such an amazing EXPERIENCE Ideal Pet Grooming!
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April 2023 by Keyonna Hampton
This is the only place I take my baby! They are amazing. And if your baby needs a cut go see Tracy! She had my baby looking like a million bucks!
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January 2023 by Katt Atonic
Always exceptional service and compassionate care of my pup. Great grooming at reasonable prices.
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October 2022 by Alta Castro
Service here was great. They did such a great job with my French bulldog. I will be coming back.The price for the bath and all that comes with it can't be beat.
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September 2022 by Christine Vzco
:(This place was recommended to me by a family member and the first visit was great but I recently took my pet a second time and he came out limping.The girls there were sort of at a loss as to what to say or do and handle the situation so they got the owner Wanda on the phone for me and she was very attentive and even reassured me that if in a few days of my dog didn’t get better to contact her again and she would reassess the situation (although I didn’t agree with some things she said ???) it made me feel better about returning bc she sounded super genuine.I emailed Wanda few days later bc my dog was and IS still limping and it’s been a whole 7 days now and no response. So, it’s just disappointing bc it just shows me her follow up wasn’t actually genuine.I won’t be returning and neither will my family member as they found it concerning and disappointing too.I find it concerning too that they don’t have a camera in the room where they loosely keep dogs together and it’s not 100% guaranteed the dogs are being watched so just be mindful of that. Where I’ve taken my pet in the past they ask you permission and make you sign a waiver if you’d like your pet loose and uncaged or caged until they’re picked up. I understand you only take friendly breeds but there’s no way you guarantee a client 100% that nothing would happen…at the end of the day animals are animals and there is no camera…?
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August 2022 by Vincent M.
It's a dog grooming place. Good schnauzer cut on he pooch.
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June 2022 by Laurie Robak
My dog was super happy when I picked her up. Not only did Tracy give her a fantastic haircut, but she was also able to trim all of her nails, which is something no groomer has ever managed to accomplish in the past. An overall great experience!
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June 2022 by Traci Jones
My dog Trixie had a spa day today and they did a wonderful job on my dog and I can’t wait to have Trixie go back to get her spa day
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April 2022 by ashley crumbaker
This “business” is worth ZERO stars. Receptionist has no clue what the policies are and/or pricing. We called 3 times to check how much boarding prices were for our 2 dogs each over 60lb. She told me $55 per dog per day..... So we confirmed over the phone 3 SEPERATE TIMES “$110 total for one day correct?” She said yes all the times...We dropped them off at 8AM, then picked up our dogs the very next morning at 10AM and they charge us $216.50 for a total of 26 hours!The “manager” was extremely rude and blamed us for not knowing their policy. We called back and he hung up on us. We called again and he was “unavailable”. My question is why are we expected to pay an additional $110 for the employees lack of understanding and missinformation..? This is highway robbery at its finest. And them not calling us back just proves my point even further. Never take your dogs here for boarding- complete rip off and rude/incompetent workers.Recommendation: If you had any similar issues or want to avoid anything we went through, please visit Katy Kennels (drive might not be convenient but its worth it)-27227 Highway Blvd Katy, TX 77494 - manager is a sweetheart, and we paid $200 for 4 days for BOTH dogs. Moneys worth it and the management actually knows what they’re doing.
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January 2022 by Lekeesha Flowers
We took lucky to get groomed an he came home aggressive an moody not himself u can tell by how distance he from us since he came back that they where abusing him while grooming him an he will never ever going back to that place
