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November 2023 by Asahi Byrd
There always standing around talking and extremely slow and why do y’all only have 1 teller upon coming inside the branch
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November 2023 by Elise Simmons
Went in to make an appointment and the lady that schedules banker appointments was rude. Wouldn’t explain things clearly then told me I wasn’t listening like I’m a 5 year old. I will be opening an account elsewhere and closing my current account.
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November 2023 by Esmeralda Landaverde
Horrible branch. They closed down my branch on Morton St. Now I wait 30 minutes plus to deposit. This is not a service bank anymore.
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August 2023 by Lee Rosenbaum
The entire staff is great but Beatriz is awesome! She delivers great customer service with a smile!
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July 2023 by Brenda Cano
Love the convience . they could improve with more tellers .
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May 2023 by Ali Noorwani
I’ve been coming to this branch for years and this year it keeps getting worse! I had to deal with a teller “Gabriel” who didn’t speak a single word and didn’t even confirm the deposit amount! Wells Fargo needs to do better then this!
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May 2023 by Julianne Cortes
First off BEATRIZ on Drive Thru Is the nicest lady everrrr !!! everytime i go shes in an amazing mood shes lets me know how many vehicles are ahead of me .. shes just a wonderful person ... but she doesnt get paid enough to deal with all the rudeness .. today 3 different customer talked to her bad because of the wait time meanwhile she had a drive thru FULL of cars and 2employees sitting inside watching her and laughing at her and talking to eachother about who knows what ... BEATRIZ needs help and nobody was willing to help the poor sweet lady out ...
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May 2023 by musa musayev
Not knowledgeable banker. She can't even to print deposited check images and make so difficulties to open a new account.I just left this branch and went to Wellsfargo branch inside HEB in 99 Grand PKWY and the banker did all my requests in 15 mins
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March 2023 by Pablo Lara
Been here for almost 30 minutes and no one wants to take care of meUnbelievable
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March 2023 by Nassar Bashir
RUDE, even though there is a big sign posted on the wall” We have one powerful business rule and that’s COURTESY” but there is no curtesy here, Silvia was very rude with me and didn’t even care.No wonder this branch has only 2 stars. Don’t even go to this branch.
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February 2023 by Cristian Martinez
Been trying to open a business account with them and never got a call back after I went in and submitted paperwork to establish the account. Terrible customer service. Took my business else where
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January 2023 by Ann Alshammaa
The worst customer service and bankers staff in world from 12:30 until 2:15 they try to open the safety box door who should open from Morning and I wait for them with all my stuff and the bankers one of them didn’t bring his keys or code because he never use it the other one she never know who she opened and use the cod every single day they are the worst but Today they confirmed
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December 2022 by Jayden Gomez
Horrible customer service. ATM is always out of cash.
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September 2022 by Alexis Jalena
Discrimination this branch overstepped their boundaries. Deposited funds into the wrong account. Manger was rude. Formal complaint has been filed and legal action is strongly being advised
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September 2022 by naeem mirani
Do you guys ever pick up phone? If not then stop giving on website.
