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July 2024 by Amal Nassar
Mariam was very helpful in assisting me find the right product that works better for my needs . Very knowledgeable and courteous.
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June 2024 by Lori Casarez
They are always friendly and helpful but so expensive
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June 2024 by Christina Sanchez
This was my first time coming to this ULTA and I don’t know if it’s because I’m Hispanic, I’m a very young mom, or I wasn’t dressed wealthy, but the employees were very rude. Rude looks right off the bat and I know the employees are trained to ask you “do you need any help finding anything?” If they suspect you of shoplifting. How many times did I have to tell them I didn’t need any assistance? 5 freaking times. 4 alone from one lady. Then she called the manager over to ask me which I then explained again No I do not need any help. I’m just here with my daughter browsing while I wait to pick up my other daughter from church camp. I only had a tiny Addidas fanny pack. Where would I have even put the stolen merchandise? It didn’t take them but 5 mins to start watching me and my daughter while we’re trying to enjoy ourselves. It gave me a bad experience which ive never had at any other ULTA. Very disappointed with this locations “customer service”. Will not go again. I’ll stick to the one in Aliana. Never ever has an issue there and I’m a frequent shopper with my daughter.
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May 2024 by synthia brown
Always find what I'm searching for from Ulta!
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May 2024 by Jacque Jones
Got a hair smoother. It took 4 hours and within a day my hair was just as unruly as before.
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April 2024 by Ire Mar
The team at this Ulta is so kind. They go out of their way to help you. The is the only Ulta I shop at.
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April 2024 by Ale E
The Clinique lady is beyond rude!! Very inconsistent customer service.
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April 2024 by Molly Perez
Peter took me as a last minute appointment, he was super professional, personable, and a fantastic stylist! I love my hair, and the great conversation that came with it. I will be returning!
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April 2024 by Taniushka Acosta
Really bad experience with the curbside. Got to the store at 5:30, waited about 25-30 min, called to see if they got my check in. The lady on the phone said that curbside closes at 5pm, I told her I wasn’t aware of that so she said that in the email I could find it, I told her that I was looking at the email and there’s no information about it. She told me to get in and pick it up or come back tomorrow, so I told her that I get out of work at 5 and I was with my 3 kids in the car, she told me literally to come back whenever I don’t have my kids ?. I asked to cancel the order (even though they failed at telling the customer that I had until a specific time to pick up). She said that I needed to get into the store so she can scan the bar code. I ended up leaving but I have screen shots of the email where you CAN’T find the information, of the app where at 5:50pm says “pick up in 2 hours”. This is definitely not right. I could have order for shipping, but also I think this was not the correct way from the employee to handle this. I’m very empathetic and I could understand. But as soon as she said that about my kids, I was done with this ulta.
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February 2024 by Daniel Gutierrez
In an out picking up my wife’s order
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January 2024 by Ounry
Whoever is the guy stylist likes to run his mouth about your appearance when you think you can’t hear him.
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December 2023 by Houston Guy
This location was not well prepared for Christmas as they had very little gift sets available. The sets they did have seemed to be for little girls, not stuff an adult would put on. The staff wasn't helpful as all they did was point me to their small section of sets, I had to scavenger hunt for items myself. They didn't care to assist any further.
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December 2023 by Shelly Wied
Peter is an amazing hair artist!! Always does great on my hair color, highlights and cut!! I've been in a bind with scheduling and forced to go elsewhere and I'm always disappointed!!!! He has fixed a couple of burnt hair/ color fail messes by other hair salons in Rosenberg! Book with Peter at Ulta Rosenberg; you'll be more than pleased!!!! If I could give him 10 stars I would ⭐️
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December 2023 by Sondra Johnson
Eyebrow tint on my mom who has little to no eye brow and what's there is very light colored. Excited to see what they look like in 2 days!
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November 2023 by Amber Clay
One stop shop for beauty and fragrance. The staff is so polite and the store is super clean.
