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January 2024 by John-E B
Man...went here , the KATS working were knowledgeable and easy to talk to. Took no time to change my oil , my filter , top off my fluids , etc.... Lead man is detail oriented. I recommend this business .
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January 2024 by Eesha Ahmed
COMPLETELY MESSED MY MERCEDES’ engine with poor work handling and did not install back “O RINGS” for the filter cap after oil change which caused significant damage. The techs here are not certified, professional and can definitely ruin your car ! PLEASE SAVE YOUR TIME. They waste your time, money, and cause problems with their poor work habits. Most of them are high on something and have no idea of what they are doing with the cars,…..especially foreign cars they are all bunch of unprofessional people that TAKE 5 employ and REPRESENT. VERY BAD OIL COMPANY AND POORLY MANAGED WITH UNPROFESSIONAL TECHS TACKLING YOUR CAR .
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January 2024 by Floyd Preston
First of all, the staff was customer friendly. They talked to me while doing the oil change. Good work ethics. Good job
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November 2023 by Caryn Scott
Enjoyed my experience, they did a great job! Happy with the service, will be returning next oil change. Thank you!
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November 2023 by Wymeka&her3_breaux’s
I received a oil change on 11/16/23. I received great professional Services and great recommendations needed to ensure my vehicle continues to run smoothly. Although I was not offered bottle a water as I normally do. (lol).. But I guess it worked out because I had no wait
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November 2023 by David Nilan
Always quick !! Never wait long, the staff is always very nice as well! Take care of the oil, filters, wipers, and more! I always come here to get my oil changes!!
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November 2023 by James Skarzynski
These are truly honest people. They noticed that my last oil change was only 2000 miles ago. Even though my car said I need to know change it really did not. They told me to come back when I had the appropriate amount of miles to do an oil change. Again, very honest people here.
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November 2023 by Stephany Paniagua
Went right after the parade! Manager dee was so kind and helpful! He was barelyExiting his vehicle to start his day when I pulled up and he walked to my car and told me they were opening up now and to give him a few minutes. He was so kind and respectful. The work was completed within a few minutes and I was on my way! There was another kind worker as well but I didn’t catch his name! Will definitely return!
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November 2023 by Tracey Lee Jaquess
Got my oil changed and found out the cover wasn’t properly placed back on. Called to inform the Rosenberg location and was told to go to any location to get it put back on. Since I work close to downtown I went to the one on Kirby. The nice gentleman put it back on the best way he could and told me it was damaged and needed to be replaced and that location should replace it. When I called the Rosenberg location no one wanted to pick up and the voicemail is full. Not a happy camper on my day off I’ll be making a visit. I should’ve went with my first mind and took it the dealership like I normally do. Price to pay cause I didn’t want to get out the car. Wanted to give NO stars ZERO.Service: Oil change
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November 2023 by Tracy Harlin
I had my company truck serviced by Dee and his staff, they did a great job! Friendly and quick service is all they knew at this location. I will be going back and I highly recommend them
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November 2023 by Valerie Sosa
All staff were very attentive. I really felt taken care of. Thanks for the manager being thorough with my car. I will continue to come here for my oil and inspection sticker.
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September 2023 by Kathy Thomas
I ask them to check my tires my monitor showed one was low. After the service done he told me it was checked and sensor would go off. Sensor never went off still showed low. Went by yesterday waited 10 minutes NOBODY came out to ask me what I needed.
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September 2023 by Buel Sauls
Went in for vehicle inspection. The man that did the inspection was very thorough and professional. Good job, no problems. Fast, friendly service.
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September 2023 by Angel Shorty
They always do a great job. They make sure to let you know what they're doing and they're always polite!With that being said, I went for an oil change on Friday but had to go back that following Monday because something wasn't done correctly and more than half my oil leaked out ... They went back under and fixed the problem without hesitation.I will still go to them for future changes!
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September 2023 by Cody McMullen
Yes it was fast. But it was very expensive. I guess if you’re in a really big hurry and have money to burn. They just changed the oil. They didn’t check anything else. They didn’t do anything else. Just the oil at a very high price. I think $90 dollars for an oil change is way to much. You can get for around $50 many other places.
