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December 2023 by Sleepy A
Like Sally’s beauty, but rude employees who make faces and laugh at you
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October 2023 by Kay Danielle
The 2 stars are only because I got what I needed and the prices were not horrible. The problem was the customer service, there was a tall associate and a short one. My husband was helped by the taller associate and then she came to help me afterwards, while the shorter associate helped another customer. As I’m getting help, the shorter associate tells the taller associate that the customer she was helping is leaving. I look at the register and see my husband standing near the counter, not walking out but standing there. I politely informed the shorter associate that he was my husband and was waiting for me to finish being helped. She quickly responded that she said that because she (the taller associate) had helped him earlier. Now I’m not sure if they receive commission on purchases or if she wanted the taller associate to stop helping me to check this man but it was very rude. The mere assumption that he was leaving, as he calmly stood in the lobby, didn’t sit right with me. I won’t make the same mistake in assuming her motives behind the conversation but either way it goes there needs to be a conversation about proper customer etiquette and maybe even an eye exam.
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November 2021 by Fox E.
Not owned by Mustang Sally or Lay Down Sally. This is a pretty decent Sally store in Rosenberg, and we've never had any problems with them. Barbie prefers Ulta and so do a lot of really beautiful girls apparently, but it's still pretty damn good here.
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May 2021 by B F.
Great Location. Plenty of parking. Store is neat and clean. Staff is friendly, helpful, and go that extra mile to help you find what you are looking for or need. Love the monthly targeted sales. The Mother's Day gift was great.
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January 2021 by LA464k k
Normal sally store.
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October 2020 by Gabriel Flores
The Manager is so nice and knows alot about all that
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October 2019 by annette almazan
I love this Sally's location. Staff is always so helpful and store is always stocked with products I need.
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August 2019 by Vicky VickyVicky
Good experience. I wish they were open until 9pm. Also they were out of my much needed, favorite Ion Wellness Solutions yogurt and honey leave-in conditioning spray though!! I was disappointed after driving 30 minutes to pick some up.
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July 2019 by Azar K.
Very disappointed Unfortunately I saw reviews late I had horrible experience with employee and manager I had to call police at the end to fix problems
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May 2019 by Jodie A.
Rude employees. They weren't knowledgeable regarding hair coloring. They attempted to sale items I know were wrong. I know how to do hair, I just wanted a second opinion. What I received was service that was not only rude, but incorrect. I didn't appreciate the attitude of the employees. I highly recommend if you need supplies OTC that the best Sally's is NOT this one. Worst Sally's I've ever visited. I won't be visiting this store again... I'd rather order online. Sally's has now lost a loyal customer.
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March 2019 by claudia
I went there today in search of supplies to bleach my hair by myself for the first time and had no clue what to get. I went up to the counter and the lady at the register, I didn't get her name, but she had curly hair, was so nice and quick to assist me and made my shopping experience very pleasant. I appreciate her kindness.
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February 2019 by Judy & Jodi
A very good experience and a very nice store representative she was really friendly and helpful
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October 2018 by Julie Steele
Not impressed. The sign says they open at 9 and here it is 9:15 and they are still not open and no one is answering the phone. There are a number of people waiting outside. That's a poor way to run a business, it would be better to go to the one in Sugarland.... correction, it is now 9:45 and they still haven't bothered to open the shop
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August 2018 by Brianna H.
Maybe hire more friendly people I've been in several times over the past year and I haven't been the least bit impressed with the staff. Today I called to ask if they sold hair extensions and the girl who picked up sounded like I was a burrden. I said "hey I just wanted to make sure y'all sold hair extensions, like the clip in ones?" She said "we sell extensions." I said "okay great I'll be in later thanks!" And she didn't reply, waited 5 seconds and hung up. I work in customer service and at the very least I would have replied "alright see ya then!" Or AT LEAST REPLIED.
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June 2018 by Oh I'll tell ya the truth About where I been
The two you ladies that was there yesterday morning (June 3 2018 )we're very helpful they told me everything I needed and my hair came out perfectly fine Thanks ladies (I forgot the names)
