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September 2023 by Samuel Rodriguez “Korn”
No appointment on Saturdays so it's first come, first serve. I walked in at 7:00 a.m. no wait, was promptly greeted and assisted. I was in and out within 40 minutes for a oil change and tire rotation
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September 2023 by Justin Ware
It was my first time using quick lane. I purchased my f150 from Legacy ford. The tech that helped me was not helpful. I asked him what type of oil is in my truck, because I just wanted to put the same in that was inside when I bought it. He just said “I don’t know” and looked at me like I was bothering him. I want to keep my lifetime warranty at Legacy, so I went ahead and got the oil change. But bad service was not the end of it. When I got home, I had an oil leak and my rear differential was locked and would not disengage. I had to go to service early the next morning to get it fixed. I’m now thinking the lifetime warranty is not worth it.
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August 2023 by Guillermo Hernandez
Great place to get your oil change or service done. Service advisors and techs friendly and knowledgeable and they get your vehicle out at a good timely manner.
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July 2023 by Michael Ratcliff
Very fast service they checked everything and gave me an estimate
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June 2023 by Larry Hager
These guys are on point. Curious and quick. Thanks guys, your great
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May 2023 by Doug Monson
The manager was great throughout the experience but the work took 6 hours and my radio station was tuned into another station, trash wrappers were left and my car battery only weeks old was drained. At least they replaced my new lifetime warranty battery with a new one that isn't. I won't be back.Services: Brakes
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March 2023 by Fort Bend Home Pros - Ross McEathron
Had to get my Ford OEM camper tire sensors retrained. Nobody else had been able to do it. It took them about 5 minutes to get the job done. ?
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February 2022 by John Llama
Manager is unprofessional, gave me a smart attitude when I brought to their attention they broke my transmission.. refuses to escalate situationServices: Transmission
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February 2022 by Jezrel Laws
The manager was extremely unprofessional and rude. They also charged me more than I was originally quoted for. Do not come here for car maintenance. I recommend anywhere else but here.Service: General repairs & maintenance
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January 2022 by Islam R
Terrible customer service, the manager is incredibly unprofessional and generally not a good person, steer clear of this establishment unless you're looking to get your day ruined.
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January 2022 by Nathan Le
Manager is unprofessional, gave me a smart attitude when I brought to their attention they broke my transmission.. refuses to escalate situation….. BACKSTORY Transmission gave out after it was serviced less then 4k miles ago got it looked at by my shop the transmission filter was hanging on by one bolt that was half way screwed in the other screw…. Well it was in the transmission fluid pan Now legacy ford is claiming to have never touched my filter but all this is happened right after it was serviced sooo….Ig they were just loose from the factory (sarcasm)
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December 2021 by Torres L y L
I bought 4 new tires for my Ford expedition 2020 and with warranty and they did not balance my tires my truck started to vibrate at 70 mph so call them a they told so rude that I would have to pay for that. Why? If I bought them with them and they didn't do the job right after that my husband that doesn't speak English ask to speak with a Spanish speaker and rude again answering doesn't matter if you speak with someone that speaks Spanish they are you going to help you! If there was a negative star-? that's what I would have rated itServices: Oil change
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December 2021 by Rob Hawkins
Service is fine. Staff friendly. Extremely overpriced and they seem to be happy to be priced so high. Price for an oil change increased 400% in one year. I won't be back.
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September 2021 by Tom Huwar
Normally I give them 5 stars. But not time. Just had my truck in for service and I notice they didn't resnap the clips on my air filter. Also they didn't clean out the leaves that were in the air filter. Also asked if they had any coupons for the Works. They said no. The next day I received a coupon for the Works in the mail. That coupon would have saved me 40.00 dollars. Not a very happy customer.
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September 2021 by Hung Pham
Excellent service here. Helpful staff as well. Got all my services done here at legacy ford.
