-
September 2024 by Cliff Hinton
I am the same as others and don’t typically do reviews but Legacy and the team of Martin, Brandon and I can’t forget Joe from the custom upgrade department have been nothing short of fantastic from start to finish. Legacy has earned the praise and more, thank you all over there for making our experience wonderful and I will be back!
-
September 2024 by Shannon Self
Anytime i need something done with my truck, I call Gwen at Legacy Ford. She has always gone the extra mile, very transparent about pricing and goes the extra mile to make sure I’m taken care of. I HIGHLY RECOMMEND LEGACY FORD service department.
-
September 2024 by Steve A
I was taking my truck in for what I thought was the same issue I had in the past. I was fortunate enough to deal with Andrew in the service department. He suggested to take my truck for a drive so he can have a better idea of what I was experiencing. Sure enough, learned something new and he was able to get it resolved properly and timely. I’d definitely recommend dealing with Andrew if you have any issues.
-
September 2024 by a human being/a person
courteous efficient
-
September 2024 by Brit Boskey
I have a great salesman. He was not pushy at all and did what I ask. He fought for me to get a great deal.
-
September 2024 by Melissa Stavinhoa
Always friendly and always helpful! Great staff in the QuickLane and Service!
-
September 2024 by H Drabek
Incredible writer and tech. Found other issues and they easily resolved them. Great work
-
September 2024 by Jay Org
Legacy Ford is one of a kind. Consistently, for every encounter, their team has found a way to go above the and beyond. I want to recognize a team member… I have worked with Valentine a few times. He is an exceptional communicator. Manages expectations realistically and has always delivered on time or before. He takes the time to listen and manage not to appear rushed despite the chaos of work. Additionally, I had the opportunity to work with Zechariah recently. This was the second encounter and he equally provided exceptional assistance. He was expedient and pleasant...and I came in later on in the day. I appreciate Legacy Ford for their consistent and exceptional services. I look forward to purchasing cars for my kids and keeping them in the family. Thank you!
-
September 2024 by Carlos Del Valle Santos
Great experience! Arin Bumpers made our experience so easy, as did the manager, Anthony. The gentleman in finance, Andrew, made the process really smooth!
-
September 2024 by Paul Yin
I bought a 2024 Ford Maverick from Legacy Ford in Rosenberg, TX in April, 2024. Now at about 5000 miles, I’m very happy with the vehicle and appreciative to TJ’s patience and help in going thru with me on all my desired features of the Vehicle in the purchasing process. Thank you TJ!
-
September 2024 by Philip Bryant
Excellent.
-
September 2024 by Linda Nolty
Get your next car here!! Top notch sales team Thomas “Red” Sims and Christian Herbert carefully guided me to purchase our beautiful pre-owned car. Luis Martinez in finance made the process simple and at a good rate. I knew Legacy had great customer service and I was not disappointed!! Buying my next car here and couldn’t be happier!
Edit: I also had my other car in the service dept. getting an oil change. Andrew took care of my car and I will be coming back for routine maintenance!
-
September 2024 by James Williams
I had an excellent experience at Legacy Ford Service. They were very courteous and quick to get my vehicle inspected. The waiting are was clean, comfortable and had coffee/snacks available. They also had a cell phone charger for anyone to use. The experience was so much better than two other Ford dealerships I had used in the past that I will no longer use them and will instead go to Legacy Ford even though it is little bit further to drive. Service does still exist at a dealership!!
-
September 2024 by Elmer R
Very pleased with timeliness of getting the work done. My only reason for less than 5 star rating is due to an obvious pressure on service personnel to upsell services. My wipers were replaced 2 weeks ago and i was told they needed replacement. I always replace my cabin and engine air filters myself but was told both required replacement - as was everyone else in the waiting area.
-
September 2024 by Sharon Kelley
Reliable service
