JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. The store is described as quiet, clean, and well kept. Customers report positive experiences with sales associates, who are noted as being very courteous, efficient, professional, nice, helpful, and super sweet. Specific departments mentioned favorably include the big and tall area, a large ladies Levi's display, and the makeup counter. The merchandise selection is considered average. However, a significant drawback is the store's unwillingness to match JCPenney online prices, which was a big let down. One customer experienced difficulty where an item held in the store was listed as out of stock online, preventing in-store pickup. This led to a lost sale. The location also features salon services, where a stylist receives high praise for maintaining hair and scalp health, providing great cuts that elicit compliments. Overall, the store provides a generally pleasant shopping environment with helpful staff, but its price-matching policy is a notable frustration.
Good clothing at good prices. There's something for everyone
February 2024
I was very pleased with my experience here today! Two different sales associates helped me very courteously and efficiently!! The store is clean and well kept. Enjoyed the big and tall area as well as a large ladies Levi's display area, I will definitely return!
January 2024
Friendly staff and very organized and clean. Helpful associates. Plenty of parking. I'll come back to this store.
