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March 2024 by Deborah Hayes
I've left the details of my $200 visit and was told to call the 800 number. Once I did that, I was told by a representative that someone would reach out to me in less than 24 hrs....well, I'm still waiting...I guess that when they said 24 hrs, I should have asked, "what month and year"...too much money spent for this type of treatment
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November 2023 by HTL
Shereece was awesome! I was a walk in 1st time customer. She took very good care of my hair and me as a person. Thank you Shereese!!
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October 2023 by J.
So hard to get through to even make an appointment! It’s very frustrating.
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May 2023 by Liz Faniel
I tried so many hairstylists but I wasn't happy with the outcome. I have been looking for a hairstylist that is close to where I live. Today I got canceled for my other appointment and I found Ms. Deidre at JCPenny. At first, she was unsure if she can do my hair because she have customers waiting and I don’t have an appointment. I was patiently waiting for her because and luckily she called me back and she did an amazing job on my hair. I highly recommended trying her service.Service: Balayage
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March 2023 by Crystal Hill
Deidre styled my hair in record time. She was professional and personable! She is a talented and highly experienced stylist. The definition of a Master Designer! I’m definitely returning and requesting her services again!Service: Hairstyling
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March 2023 by Natasha Wilson
Contact Deidre Johnson at Jcpenney Salon Rosenberg for a nice style.My daughter received a wash and silk press with a trim and she loved it. Her hair was silky lots of volume with shine. Deidre Johnson has found a new client.Thank you ?
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February 2023 by Donna Brown
I was looking for a hairstylist in the Richmond/Rosenberg area but being a stickler about my hair, the first couple of places were No-Go. So, I booked an appointment at JCPenny’s salon just to get something done to my hair. Pleasantly surprised, I found my stylist!! Deidre Johnson, Master 1 stylist JCPenney SALON did a great job. The color, cut and style was perfect!!
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August 2022 by Yoli K
Don't know if it's just me and I'm out of touch, but the Rosenberg Salon pricing is pretty ridiculous. I felt robbed after getting my mothers hair done at this JC Penney's Salon. My mother's hair is short in length, so I normally wash her hair myself since she's a senior and can't do that for herself anymore. However, yesterday, I decided to take her into the salon to have it professionally done which she was super excited about. Prior to going, I called another JC Penney's for a price estimate for a wash and roller set and was quoted $30 with for a basic stylist and $50 for a master stylist, with other amounts in-between if I go with someone between basic and master. I decided to go to the Penney's salon closest to where my mother lives, thinking that the pricing would be uniform, and I was floored after getting the bill. $65 for a wash and roller set. Based on that pricing, the lady that did my mothers hair must have been the owner of the salon. (Sarcasm, of course!) In addition to that, the stylist talked her into a hair cut after I left, which was supposedly to even out the sides because one side was slightly longer than the other side. So, the dinged me for an additional $35 to cut her hair (even though haircuts run $20+). Also, the stylist recommended a special $30 conditioner, which I'd agreed to before I left my mother. Today, my mothers hair looks no better than when I do it myself. It's just shorter, from the haircut we didn't even want. Overall, I feel they took advantage and was just about making as much money as they could. Unfortunately, since I assumed all JC Penney's salon pricing was consistent and I did not confirm the pricing for this specific location, I had to pay what they requested. However, for anyone reading this, I highly recommend you go to another location for your salon services. This one clearly is not about the client, they are just about how much money they can put in their pockets.Services: Haircut
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August 2022 by Cynthia Tyrone
Roxanne is an AWESOME hairstylist, very knowledgeable, and she is a very nice person.
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April 2022 by Cerissa Hale
I have searched high and low for a stylist who specializes in natural hair and could help me tame my daughter's curls. I couldn't be happier with the service, knowledge and care that has been provided to us by Latorcha. Today, she took the time to give my daughter a lesson on taking care of her own hair by sectioning and detangling it, and she even taught her what products to use. While waiting on my daughter, I witnessed the stellar customer service given to other clients and retail customers by the rest of the stylists who were present. We will be lifelong customers.Service: Hairstyling
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April 2022 by E G
$90 for natural hairstyle… previous JCPenny hairstylists have charged me far less than that and did a better job. Rose is very nice but needs more practice with natural hair before charging that amount.Service: Hairstyling
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April 2022 by Nichelle Tyrone
I love it here my hair be so niceService: Hairstyling
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October 2021 by veronica munoz
I went in looking for Peter and was told he was not in but someone could help. My gut said something was off so I left. Found out Peter is no longer there. I would prefer honesty
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December 2020 by Mehak Mehroze
My husband and kids have a haircut done fromthere and it was super nice, friend staff and cleanliness 5/5
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March 2020 by tara sims
By far one of the worst experienced salons I’ve ever seen. Charged 120.00 for a bleach root touch up and it’s HORRIBLE!!!!! They won’t reimburse the $ ... After realizing PETER was on drugs and had no idea how to color hair it was to late !!! The manager refused to reimburse ..she shouldn’t be managing ANYTHING
