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April 2024 by sergio trevino
My review is about the service, there is a guy that never say hi or talks to you, you tell them HI and their response is, WHAT YOU WANT ? It’s 8:20 pm i order combos and I want ice tea and they say there is no more ice tea because we close at 9pm !!! Okay but is 8:20 pm …
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March 2024 by Haluk N
This is my favorite Firehouse location. Always fast and very friendly and welcoming staff. They will remember their regular customers names and orders and make it a great atmosphere. Hook & Ladder sub is my favorite and it is always tasty. Food is always served quickly, correctly, and as ordered. And extremely clean facility. I highly recommend!
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March 2024 by Sydney Collis
Food is prepared well as usual. But the atmosphere and attitude of the staff is so depressing. Absolutely no welcome to Firehouse anymore. No smiling staff at all.
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February 2024 by Melanie Garner
This was my first time ordering from Firehouse Subs for a work luncheon. Aure and his team did an AMAZING job catering for us. The sandwich trays offered lots of fresh sandwich options and at very responsible prices. Delivery was on time and without ANY problems. Thanks again for going above and beyond for us and making our lunch perfect!
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February 2024 by Ruben Mendoza
Good sandwiches, super busy atmosphere. Service was meh .
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February 2024 by francisco melgar
I like this location too, Firehouse Subs never dissapoints me.
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February 2024 by synthia brown
I just love this sandwich shop. The managers work as though they're regular employees. Everyone is courteous and kind. The restaurant is very clean and organized. I just love the way they prepare the sandwiches. Hot and full of flavor. So delicious! I found heaven when I first tried Firehouse. In my opinion, no other shop can compete with their flavor or excellence! Everyone should thy them at least once! ????Kid-friendliness: They don't have kid zones for playtime, but kids enjoy eating there with their parents.
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January 2024 by Douglas
It took way too long to make one sub, and the staff was rude.
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December 2023 by David Jones
Stopped in and ordered sandwiches to be ready in half an hour while I shopped at a nearby store. They said "okay." Came back an hour later, and the sandwiches still weren't ready. Had to wait another fifteen minutes, completely defeating the purpose of pre-ordering the sandwiches. Not only were they unapologetic, but I got the ole' blank "oh well" look. If you're looking for friendly and fast service, this isn't the place. I'll be going back to and now sticking with the location near First Colony Mall.
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December 2023 by Shabana C.
I went there once because I had a coupon but was not impressed.the place was stinking of cleaning solution that was way too strong. It smelled like pine sol and infiltrated my lungs and made my stomach turn. I lost my appetite but ended up getting the food to go. It was not that good. It was bland and a normal portion of meat cost extra. It was expensive and I felt like this is very similar to Quiznos, like the meat is steamed or boiled. I prefer Jersey Mikes cheesesteak.There was no one there and they took so long to make a couple of sandwiches.
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November 2023 by Aaron G.
Poor service, ASM doesn't understand how to treat people, their food barely passes as edible at this location. SAVE YOUR MONEY AND YOUR TIME.--The Firehouse in Sugarland has better quality product and service--
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September 2023 by Hanson Ton
Great place for lunch!
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August 2023 by Richard Arriaga
It hit the spot for be again...full as a tick.
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July 2023 by El Master
Not bad, 5 starts because I never have issues here
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June 2023 by Wayne Vearil
Is very good food and very friendly
