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September 2024 by Izbel
Great costume service from Javier! Took care of my vehicle as requested.
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September 2024 by John Laferney
Outstanding customer service by Jessica! She kept me updated with repairs to my truck and a time line when it would be completed.
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September 2024 by Joseph Petrovich
Great service. They treat you as person, making sure all your concerns are addressed.
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September 2024 by Kari Kempf
We had a great experience working with Grey at Finnegan CJDR! We called ahead to ensure the vehicle we were interested in was still available and when we arrived, Grey had it out front, charged up and ready for a test drive. This was greatly appreciated after having a lackluster experience at a Honda dealership earlier in the day across town. Grey helped get us on our way with our new vehicle and everyone at the dealership was courteous and pleasant (particularly as our toddler ran laps through the showroom).
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September 2024 by Ann Fuller
Great service! Wait time was longer than I expected but nice time to rest and relax!
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September 2024 by nezar alkhayat
Highly recommended place very professional sales personnel especially like Mr grey
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September 2024 by Bojan Mitric
Christina my service advisor was very courteous and professional. From the moment I pulled up until the minute I left the service she made sure I was well informed and taken care of. At no point in time did I feel like the dealership was trying up sell me or any of the none-sense that seems to be the norm these days when visiting a mechanic. Thank you, for the great service
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September 2024 by Tropicana Papi
My Jeep has been in the shop for nearly a week with no resolution, no offer for a loaner vehicle, getting the constant run around 0/10 do not recommend ?
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September 2024 by Jeffrey O
After having a few great experiences with recall repairs on multiple vehicles, I decided to try out the service dept for a fuel leak on my 2020 Ram ecodiesel. Now, fyi I’m a retired mechanic, but business is business… I was charged $472.50 labor for diagnostics to replace a fuel line. After getting my truck back I did not make it 3 miles down the road before stopping and realizing the truck is still leaking fuel (worse than before). Once home i decided to investigate the leak myself, after taking less than 10 mins to get to the injector return lines. I find the same #4 injector line leaking the technician claim to have repaired, nor is the $195 fuel line on my vehicle which i charged for, and there is also a notation for engine cleaning. Aside from my main issue, i requested a front end alignment. I was charged $139.95 for a 4 wheel alignment, when it’s not possible to perform a 4 wheel alignment on a vehicle with a solid axle in the rear… Drivers beware, this was my experience.
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September 2024 by princessK
they did a very good job installing my tow package on my 2024 jeep compass. Michael was very helpful and great with communication
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September 2024 by Lamarcus Fortenberry
This place has a problem at the body shop & collision center we had our jeep there 3 times for the same reason and it's still not fix and evey time you go there someone is arguing and cursing with the body shop manger in the parking lot so we tell Jeff Davis about it and he said that they are in process of getting rid of her but it has not happened so I went there yesterday because they recently installed a new tire carrier and like I said it's been three times back and forth in the course of a month they adjust it and it falls back down and you can't close the back door so yesterday the lady call the police for no reason because she didn't like my tone about me coming back 3 different time and it's still not fix so Jeff Davis came over with a attitude and told me in front of the police officer to take it to allout offroad because that's where they purchase it from so I did and they showed me where they put the bolts in and put Teflon tape around it but didn't put the nuts on the back side so there wasn't any way to keep bolts from pulling threw on the tire carrier so they told me that it there fault so I politely went to the police station and had them take pictures and make a report of the bolts strip out and went to three other places to have them check it out and got paperwork and they all said the same thing but they want to keep inconveniencing my wife and me because they can't get it right but as soon as you get on them about it they call the police on black people like they did something wrong but the problem is if it was fix the first time you wouldn't have this problem Jeff Davis and you are the boss and guess what it's going get worse if you don't get someone in there to correct the problem because no one should have to take there vehicle anywhere three times to get something fix at no body shop but guess what if it fall off with that 35" tire going down the highway and accidentally kill someone Finnegan Dodge is Responsible because you did the work and it's a safety issue and the phone call have been made to the Dps and Dmv because it still exists!!!!! Update!!!!!
So I was able to talk to the coporate office and they had me to speak to Stellantis and they reviewed all the paperwork where Finnegan Dodge done the work and they said they will get it fixed correctly and that no one should take there jeep no where 3 times and it's still not fix and it's absolutely unacceptable and someone at Finnegan Dodge will be held responsible because I had paperwork from three other dealerships saying that they stripped all the bolt holes out on the jeep but one and it never should have been given back too me like that so I took it to Gillman Dodge in Houston to get it fix and let me tell you it's like night and day from dealing with Finnegan Dodge these people are so professional and they don't lie to you like Finnegan did they fix it correctly the first time and Stellantis said they will charge the $1100 back to Finnegan Dodge in Rosenberg Tx and for the general manger Jeff Davis you should learn a valuable lesson from this that lady at the body shop name Amanda don't know what she is doing and you have to be a fool to continue letting her sabotage your business you are the Gm fix the problem because you going to sink like a ship if you don't because people are going to go elsewhere to places like Gillman Dodge where customers service and workmanship is everything so do what you told me you was going to do before get rid of her because what she doing is bad for business because every customer that go there should not have to experience the same nonsense.
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September 2024 by Diego Morelli
Great service!
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September 2024 by Tevin Morris
Chano is the one to go too for the cars /trucks ask for him when you get there
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September 2024 by Mario
Left my dodge charger 3 days at dealer. Car Was diagnosed with "needs new battery". Issue was that car cannot turn off when in park. When I arrived home the car still had the same issue. Problem not resolved.
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September 2024 by Amanda Navarro
AMAZING SERVICE!!!!!! We all know car buying is a hassle . Rene, who was our salesperson, was honest and upfront, truly appreciated. Alonzo, the sales manager, helped us tremendously. We have been scammed at other dealerships with fake online prices. NOT HERE! Daniel, we truly appreciate the financing process. You made it a breeze!
I've never been to a dealership where I laughed so much. From the bottom of our hearts, THANK YOU FINNEGANT!!!!
