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November 2024 by Bryce Davis
Don’t bring your car here. It’s just another example of preying on the uniformed masses. Came in this morning knowing the service I needed, knowing what parts should cost, only not knowing what they will charge for labor, which is their right to charge what they please, I was willing to pay. Only to be greeted with 200% markup on the price of the part. Went the the auto shop down the street and saved $500 with the same labor rate.
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October 2024 by Mike Caruso
I just showed up very late in the day because my tire went flat and they repaired it for me immediately and for a very reasonable price. The service manager was very helpful and a gentleman. Great experience.
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October 2024 by Judy Dunn
They were very pleasant and nice and I appreciate you because the service for me
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October 2024 by Gilberto Alicea
Great service at an affordable price. ??
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October 2024 by Alejandro Arias
Excellent professional service.
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October 2024 by Kaneesha Knight
I brought my car in my Honda Accord for full work up and had to pay multiple diagnostic tests fees. The labor cost was 4 times the part cost and poor communication. Paid $5900 and car still rides terrible. Wouldn’t recommend.
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October 2024 by Joshua & LesLeigh Houston
Please take caution when doing business here:
I brought my car in as the battery had died and check engine light had come one. Christian Brother quoted me to replace the whole transmission for almost 10k. Needless to say I went to get a second opinion at a local mechanic and they got my car all fixed up for $1,500. It is running great and they walked me through the whole process and took great care to give me wonderful customer service and details of what they were doing and what needed to be done to fix my car.
Contrast this with Christian Brother's, they just gave me the quote for $10k. No alternatives, no working with me to see what else could be done. Turned out the car didn't need what they were quoting me. So why did they do this? Just to try and rip me off? Were they to busy getting as many customer in as possible they didn't care to take the time needed? Whatever it was I will no be doing business with them any more. Not after quoting me for something that wasn't even honest.
If you go here, at least pay close attention to what they are quoting you. I will not be returning.
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October 2024 by Dexter Moore
Thank u again since I was still in the area I need some more work to be done I like the way your team an staff operate.
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October 2024 by Savina Cuellar
Friendly staff and quick to check vehicle.
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October 2024 by Haus of Cards
Great service took care of my wife’s car smooth process. Definitely recommend go see Carlos White.
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October 2024 by Janice Woodard
Thank you so much Kris and Christian Brothers for your awesome customer service today when I brought my Mercedes Benz in to get it serviced. Your mechanic’s quick attention to detail of what was going on with one of my tires really saved me from having a catastrophe on the highway with a blow out. I was able to get my car back to Discount Tire this evening and they were apologetic for their oversight and put me on a brand new tire and didn’t charge me for the inconvenience that was caused. I truly appreciate your business and how well you handled me with care today and showed you truly cared about my safety as well ? I am new to the Richmond area so yall have earned a loyal customer that will be bringing my car to you moving forward. Many thanks and blessings to you . Janice W
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October 2024 by Rachel Trahan
Always amazing customer service- truly an honest company and I always feel safe taking my car to have maintenance from this business
I came back with a new problem today and the manager Chris and Carlos were amazing- their prices are better than anyone around/ fast service
and amazing customer service- so reliable-I can count on these guys every time I bring my car in
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September 2024 by Eva Cortez
Great service, they were very kind and did not wait long at all for the oil change to get done. I would really recommend them to everyone I know.
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September 2024 by Thomas Wintering
Christian Brothers
does an amazing job.
Very detailed, friendly and through.
What more customer asked for.
Kris is personally recommend By me
i am sure any staff member
would be Great.
Though
When I walk in, he smiles Says
Mr Thom
How can i Help you today. With Sincerity, and thank you with the same tone.
Great People
two Thumbs up.
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September 2024 by Richard Chung
They take care of my ride with heart ❤️.
The free inspection gives me peace of mind.
???
