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“My precious boy Hershey passed away Monday evening, 3/18/24 at the age of 17 years old. I had for years already prepared to have him cremated at Pet Memories. I brought him in the next morning and I was able to get him cremated right away. Hershey passed away in my arms that night, and by early afternoon, he was home with me. The staff is great and caring. They will always be my first choice for pet cremation.”
“This is a great Clinic! The nicest and most professional people. Dr. Wong is amazing. She is thorough and extremely caring.
You are given an estimate on costs and the prices shocked me. Completely reasonable which I haven’t experienced at a Vet Clinic in Rockwall!”
“Two of our dogs got into it and one had a deep puncture wound. I called our vet and they were unable to see him. I called this place and the lady on the phone was so nice and said just come in, we will work you in. I was so surprised. They got us back quickly and knew exactly what to do for him. We were in and out super fast, and all staff were super kind!! Our dog is all healed up now and looks great! Thank y'all so much!!”
“Update - still going strong a year in. Office is clean and well maintained. The staff here is very kind and accommodating. My dogs and kiddos all enjoy coming here. Easy parking and convenient location. They service all animals, it seems.”
“Called the clinic today and needed Dak to be seen after having a UTI! The staff was so eager to help and assist in getting him on today!! Also thank you Christine for having the best ran office and nicest staff! I 100 percent recommend them!!!! I am a hard to please customer and they exceededed my expectations!!❤️❤️❤️❤️??”
“My family has been taking our pets here since the late 70s. It’s still as great service now as it was then. I took my brothers dog in and things went smoothly. We were treated really well. In and out quickly. his dog was a little leery when we got there. When they brought her out, she almost didn’t want to leave due to attention and great care she got from the staff.”
“I saw Dr. Smith today for my chameleon since I wasn’t sure what was going on with my pets eye and her other Dr at the VCA Animal Hospital I work at is out on vacation (much deserved). Dr. Smith was so helpful and wonderful. She gave me a packet with useful information about my chameleon and was able to flush out what was preventing my chameleon to see. Ive been home for a while and my chameleon is eating her food with no hesitation now. All in all from the CSR’s to the Techs to the Dr. were all amazing. Thank you again for squeezing us in and treating Texas she may have been spicy but she really needed it! ?”
“The staff was very kind and helpful but misdiagnosed my dog. I was told she had a cruciate ligament rupture and would possibly need surgery for ACL. I took my dog to an animal hospital today and they did an x-ray and said the ACL was perfectly fine and they did surgery to repair the patella. The weighing station at Banfield was pretty gross to put my dog on. It does not appear to be cleaned daily to prevent the spread of diseases between dogs.”
“I don't normally leave reviews but I am so offended by Brutus’ story.. I brought my dog Harley in for a routine checkup and abdominal xray as she was having the Hershey squirts for the past week before. We are sitting in the waiting room when all of a sudden this big brolic dog mounts my poor Harley in a fit of rage and lets nature take its course. No help from any of the employees! I have to remove this big horndog from my dear sweet Harley to save her from the horrors that awaited her! But I was too late!! Brutus had already finished the job and now my poor sweet Harley was going to be a mother to his offspring. We ended up bringing her back for the birth of the dogs and I have to say the service was much better this time! Very helpful staff.”
“Just went there looking for some dog food and probiotics. Everyone helpful and knowledgeable. I even walked out with an appointment to get my Dog groomed . Thank you! Will definitely be back for most of my pets needs.”
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“My girls have seen pretty much every doctor there for one urgency or another (though mostly Drs. Clemons and Cohen). One of them even actually enjoys getting to see her doctor. They’re all warm and caring and spend enough time to make you comfortable with what they’re recommending. I’m very happy with them and plan to keep on using them.”