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September 2024 by chris carrillo
Great Service Overall. Very knowledgeable and received my car back the same day.
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September 2024 by Nicole Mccoy
I absolutely love Vanessa! She got me in and out and my brand new 2025 Camry is so nice! Absolutely will recommend to everyone! Thanks again Vanessa and thanks Rockwall Toyota!
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September 2024 by MERCY ANIMAL CLINIC
If you want the best and fastest customer service go to VANESSA! She did exactly what she said it was hassle free and I absolutely love my new Camry! Thank you again Vanessa!
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September 2024 by Leyla Battista-Channell
I would not recommend this dealership for trade-ins or purchases. We took a truck to trade in and were explicit about what we would pay to make up the difference. I told the salesman I would NOT pay a cent above that number. Fast forward to several hours later and I received a quote that was three times the amount I said I would pay. Additionally, the trade-in offer was a quarter of the KBB value for the truck. I felt rather disrespected by how blatantly they disregarded my budget and wasted my time. If you don't have a vehicle that will work for my budget, please be direct and tell me so. Also, the trade-in value was very low (a third of the truck's KBB). I went to another dealership (not Toyota) and received full KBB value for the truck and the salesman respected my budget. I walked out with a new vehicle that same day. Not only did this turn me off from this specific dealership, but we actually opted for another car brand because we didn't want to deal with Toyota dealerships anymore.
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September 2024 by Bec Sg
Took car for a recall, was told it'll take 1hr 30 min 6hrs 30 later it finally done! Wasted my whole day
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September 2024 by Giancarlo F
Keep up the good work!
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September 2024 by Ben Cheng
Went there on Saturday 9/14/24 for leasing end replacement, Brian, a very nice and knowledgeable sales person helped me all the way through for my next leasing car. 100% recommend this dealership
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September 2024 by Judy Jackson
My sales people, Quinn, and Alejandro Went above and beyond to make this a really good experiencel.
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September 2024 by Vickie DeShazer
Happy faces everywhere everyone was doing there job with a smile and made us all comfortable in their presence. No rushing are pushing us to buy worked with me to get want I wanted to the penny no questions asked just wanted my business and made sure they got it in the best way .I will send people there way
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September 2024 by Jackie Chavez
My husband and i have purchased 2 of our cars from this dealership and the service is one of the best, this second time around we had our eye on a vehicle and so I called the dealership to confirm availability, Quinlan took my call, he confirmed vehicle availability and not only that but he went out of his way and recorded a video of himself touring the vehicle. As I arrived at the dealership he was waiting on us, he greeted us he was very respectful and approachable. Quinlan is super nice and very patient very attentive one of the best salesman, highly recommend asking for him he will go out of his way to make his customers happy. Also the Sales manager Marco Piedras was phenomenal he worked with us and made sure all our questions were answered, He is the definition of what a manager should be like. There is another manager that works there “Mr. mustache” don’t remember his name but he was not pleasant and didn’t care to earn our business. Thank you Quinlan Flowers and Marco Piedras your dedication to your customers really shows we had a good experience from both of you and now we have a very nice family car thanks to them! So if you plan to visit this dealership I highly highly recommend asking for Quinlan you will NOT be disappointed i can promise you!!
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September 2024 by Rios Rosa
Toyota Rockwall rocks. Very automated. Notifications in point. My car is in great hands.
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September 2024 by Dustin Stephenson
Quin in Rockwall is the man. He is a man for the people. Super knowledgeable and respectful. Highly recommend going to see Quin.
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September 2024 by Sharon Maclin
I did not buy my Highlander from this dealership, but I would have had my trade-in not crapped out in Memphis. However, Isai at Rockwall was very helpful to me (and nice and friendly and he did everything he said he would do) in the days leading up to my purchase, and I told him I would bring the new Highlander to Rockwall for service. It's nearly an hour drive (one way) for me, and today's experience convinced me that it's definitely worth it.
I was met immediately by Christina when I drove into the service bay. She ushered me into the waiting area where she gave me a guided tour of all the amenities. Everyone I passed said good morning. The waiting area is CLEAN and COMFORTABLE, and the restrooms rival those of Buc-cee's (this is a huge compliment). My wait for the 5,000 mile 'check-up' was about an hour, and the cashier was very pleasant. While I waited in the bay for my car, the attendant mentioned that he'd noticed the pebble chips in my windshield, so we talked about that for a minute.
This dealership goes the extra mile to offer excellent customer service, and while I'm not 100% satisfied with my 2022 Highlander XLE AWD, I will definitely go back, and I highly recommend Toyota of Rockwall.
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September 2024 by Steven Bass
Had an appointment for my Highlander to get new spark plugs and replace the brake fluid. They got me in right on time and everything was done in less than three hours. My service adviser, Sam, was great to work with. Very knowledgeable and courteous. I'll continue to use Toyota of Rockwall for all my future service needs.
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September 2024 by Wayne Kolendo
Easy to schedule. Great price. Great service friendly.
