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October 2023 by Rob G
Great food, great atmosphere. If you haven't been, make your way there asap.
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September 2023 by S T
So the downside to the vault is that they are seemingly more expensive than some of the competition here in town, BUT I have amenities here that many other lack like the ability to drive up directly to my unit 24 hrs/ 7days week. And I have had a lot of different storage units in my time, and I can say that staff here is absolutely first class. They are knowledgeable and helpful and go above and beyond whenever possible to make moving in as painless as possible. Having 24 hour, drive up access and a staff that is so great allows me to give them 5 stars sans hesitation.
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June 2023 by PHILIP UMEH
5 star service! No gimmicks
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April 2023 by This Old Suitcase “L.Lightfoot”
Best service and such a sweet staff. Ladies helped me a lot over 3 days, going above and beyond!!. It's always hard to move, so it's really nice to have a safe, well managed, nice facility with fantastic employees making your hard day easier.
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September 2022 by Chris B.
Unfortunately, I have to give them a 1 star. All of our stuff including mattresses were ruined due to mouse / rat droppings. We just moved out a few days ago and are now responsible for buying new furniture. If you value your items get insurance / protection or find a better place. Lady working Saturday was extremely rude to top the experience off.
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May 2022 by Jordan Tucker
Their YouTube commercials were cute until I started seeing ones with the same people and shtick for another self-storage in California. Carpetbaggers!
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April 2022 by Deanna T.
I rented a truck and an appliance dolly from The Bault and the woman at the counter was very nice and my truck and appliance dolly were sitting there waiting for me. Truck was clean and well kept. The prices are very competitive. Overall a wonderful experience.
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March 2022 by Kristine Tawater
We rented a uhaul truck and on arrival the reservation wasn’t what I thought I had reserved. The lady working was so Helpfula be nice and helped us locate the truck we needed and made the reservation for us to make sure it would be there when we got to the new place to pick it up. Great service above and beyond what you come to expect these days.
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February 2022 by allison h.
Absolutely horrible. $7000 worth of damage from rats peeing and chewing on furniture.... owner wont respond to the attorney handling our case. I only had my belongings in storage for 4 monthes after relocating to the area from another state. I am beyond disgusted on how this so called "family business is ran" I don't usually write reviews but i would hate for this to happen to others. I also used public storage in Rockwall and had no issues at all. Email me if you had similar experience at this location. With the amount of damage that was done there is no way that we were the only tenants that had this happen.
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January 2022 by Clancey Rios
Stay away!
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June 2021 by Brooke Reid
They have been great as we are living with family while looking for our forever home, the staff is so nice too!. We recently moved from Missouri and needed a safe place to store our furniture. I highly recommend this location!
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July 2020 by cindy c.
The lady who works here, Shelly, is very great. I give her a five star rating for her excellent customer service. She painlessly Helped me resolved the issue of a wrong location drop off. She went extra miles and stepped out to make sure I was well taken cared of and my issue is resolved.I highly recommend her and this storage . You are in good hands. Hats off to you Shelly!
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August 2019 by Breyden
These guys were always professional, easy to work with and very friendly. I highly recommend them to anyone looking to rent storage units!
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August 2019 by Cathy Blake
The service was great, quick and easy. No issues with the vehicle. I will definitely rent from here again.
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May 2019 by Reed Wilcox
The owner of this by far is the most customer oriented person I ever came across.
