The Slocum Agency is an insurance business that has been serving the community since 2011. The agency is dedicated to providing excellent customer service and helping clients protect what is most important, including family, home, and auto. The representatives are described as patient, understanding, friendly, attentive, professional, and thorough. They take time to explain coverages and policies clearly, work around clients' schedules, and look for the best deals. The agency provides a well-known insurance service and strives to make clients feel like part of a family. Customers report feeling that their questions are answered without being made to feel like a waste of time, and they frequently recommend the agency to others looking for insurance. The overall impression is one of a knowledgeable and community-focused business that goes above and beyond.
Overall this agency team was very patient and helpful during my time with them. In particular, there was an issue with my auto policy cancellation date when I decided to switch, but Perla patiently traded calls with me and other teams at Allstate to make sure the issue was resolved. Very thankful for her and the team!
May 2023
Jessica was very friendly, knowledgable & efficient when I called to change vehicles
April 2023
I had the pleasure to work with Angelica. She took time around my work schedule to explain coverages and the benefits (peace of mind) of being better protected. I had no idea how important insurance is! Thanks again Angelica, I will be referring this agency to anyone looking for insurance!!