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November 2024 by Brenda Huth
We bought a sleep number bed from this store and they were over the top nice. I already knew I wanted an adjustable base bed because of my back, so we were an easy sell. We really like our bed but we’ve had a ton of problems with the air hoses coming unattached and the mattress just flattens in the middle of the night. The man named “Frank” or “Trey” (whatever his name really is???) was so rude to me on the phone when I asked for help. He gave me a 1-800 number that was Medicare. What??? They don’t coordinate customer service at all. You know they have so many stores (sarcasm)! Such a sad way to do business. Don’t shop here!
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October 2024 by Sylvia Griffin
Since I found the Firewheel location closed, I called the Rockwall store. The lady was very kind and helpful in finding my previous purchase info, took my order for a new Contour True Temp Pillow, and I received it in two days! I'm very happy with the whole experience! Thank you!
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September 2024 by Brian Werner
Excellent sales experience with Michael!! He let us compare and adjust and was quite patient and also very nice! All without being one of those over bearing sales guys! Would shop here again and will be back for more pillows I'm sure.
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July 2024 by Thomas Norman
Patrick was very helpful and great customer service. A.k.a. Santa Claus.
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June 2024 by Allan Frederickson
Great service, comfortable beds!
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January 2024 by Irma Mogilnicki
Great service. The whole process went quickly. Michael was wonderful.
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January 2024 by Michelle Pardun-LeMay
Cody helped us for several hours find the best mattress to fit our individual needs and budget. He thoroughly explained all the features advantages and benefits while we narrowed it to two mattresses.Getting the one with best budget friendliness, was life saver for us!We both are sleeping excellent on our new P5! Thank you Cody and Sleep Number!
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November 2023 by Rob Floran
Amazing location, I bought my bed from Mike Duckworth and I can already tell you there's nothing better than a sleep number bed, the technology alone is amazing!
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November 2023 by Nicholas Ruiz
Cody B. is the realest. Very knowledgeable & gets you what you need.
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November 2023 by Tim Fogarty
Over priced and poor customer service
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November 2023 by Abaddon
Had a very educated and thorough presentation.
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November 2023 by Michael Joyce
Great store and service!
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September 2023 by Adrian Losanes
Trey was awsome. His professional demeanor help made up my mind into buying one. Awsome sales skill. Highly recommend.
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August 2023 by Chase Binion
I knew nothing about what sleep number was other than a mattress store. Trey explained the science behind it, was very helpful in showing us every bed, and even showing us where we exert the pressure on our bodies while we sleep. All in all, I feel like my wife and I have a solution to are very polar opposite ideas of what our bed needs to feel like! Thank you Trey for your patience and non pressure sales approach. From one salesman to another thanks!
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August 2023 by susan jurchen
The SN representative was very knowledgeable and showed us our options and answered all of our questions. There was no high pressure to buy. We bought the bed that fit us both great. I would recommend a SN bed.
