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September 2024 by Robert Pavloschi
Bought our son his Hyundai Sonata here love the buying experience had us in and out in less than 2 hours.
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September 2024 by Michael Cowan
Been using their service department for years.
Easy to deal with and the repairs are done right the first time.
I recommend them.
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September 2024 by Hayes Phillips
Great service and pricing!
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September 2024 by trish simpsom
Great experience today in the service department. Jake was so helpful with all my needs and very prompt. Thank you Jake for being so professional and polite!
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September 2024 by Chris Culp
The staff at the dealership is fist class in my book they all deserve a great deal of thanks on my behave thank you all for helping a long awaited dream come true! i would do business with Rockwall dodge again ! and would recommend anybody serious about getting a new dodge product thanks again chrisaculp
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September 2024 by Craig Waskow
Buyer beware. We purchased a 2024 Grand Cherokee L series new in January. We have a case number dating to 3 days after purchase and still in process. I have one call information and emails to substantiate all of my claim. It is unknown when the technology issue will be resolved as stated in the weekly emails we receive. Since purchasing we have had numerous other technical issues that have not required us to take the vehicle back to the dealer. The dealership does not offer loaners for warranty work, rental from Enterprise but they do not pay taxes. You are responsible for all taxes, not explained to us in advance. Our vehicle sat for at least 5 days before being looked at, yes rental fees for lousy service scheduling. Finally after 2 weeks we were informed our vehicle was ready for pickup, oh yeah after we called multiple times to find out what was going on. I learned that they couldn’t replicate the problems but they reprogrammed our keys. But forgot to do the oil change service we also wanted but some how that didn’t make the list. Oh yeah none of our issues were corrected. Then surprised when Enterprise called and wanted to charge $155 for rental taxes. We have spoken to Management at the dealership and no help. Also many 2024 models have similar issues and the service department laughed when we explained the issues and said it is on going.
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September 2024 by Diana West
Could not be more pleased with my experience . The shop manager was very forthcoming with what he felt was wrong with my car and did not try to “upsell” me. Austin is very professional and pleasant. Will definitely return if I need any future repair or service to my Jeep Compass.
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September 2024 by Giovanni Santos
Justin was great, friendly, and professional. Updated me on the process of my car and was done the same day!! Thanks again Justin
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September 2024 by Susan George DDS
Christina was thorough and very efficient. She explained everything that was being done, and gave the best options. Quick services and turn around.
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September 2024 by mark biffle
it's always a pleasure to get my services done, at Rockwall Dodge there a fast efficient and it's done right and on time they work around my schedule not there's!
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September 2024 by Pricilla White
Christina provides excellent customer service! Very pleased. had an excellent experience day Christina is a great and amazing worker. Wish there was more people like her. She needs to get a raise. thank you for your services very pleased
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September 2024 by Michael Krans
Corlis Pugh my salesman was great!
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September 2024 by Kara Bacon
Jake in service was extremely helpful. He helped me out quickly and efficiently! Thanks Jake!!
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September 2024 by Joyce Pruitt
The communication was nonexistent. It took 4 days to replace my battery. Very poor customer service.
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September 2024 by Charlie B.
Another great experience at Rockwall Dodge. Had my Ram in for routine maintenance and as always received great value from some amazing folks.
