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July 2024 by Jenn Larez
I was very disappointed with the way my dog was groomed. She was cut uneven, they trimmed her face after I asked them not to and trimmed her legs. I was a regular at the Petco in burleson and then mesquite. Never had an issue. We were in a pinch and Rockwall was the only location available when we needed. I didn’t know her haircut was so bad until after I paid because you don’t see the dog until you pay.
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July 2024 by Gina Connolly
Great, clean, friendly, but that nasty freaking bathroom gonna get you two thumbs down every time. Have we learned nothing from Covid????? 5-star, otherwise.
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June 2024 by Rondey Callahan
Great spot for fish supplies.
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June 2024 by Dorvin Lively
Very helpful and wanting to make sure I had what I needed.
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June 2024 by Brandon Lee Morin-Fleck
The store is huge, there's definitely a good selection of almost anything and everything that you would like. From pet beds, to all sorts of different types of food. Plus if you have a cat such as myself and my husband, there's definitely a good selection of cat litter too. The staff are always nice and helpful, plus we like to bring our kittens to this location for their vet visits. We are proud Petco customers
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May 2024 by Jose Guerrero
The employes are very helpful.
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May 2024 by Venus Embers
Personally, I'm not a fan of petco. There is NEVER anyone to assist or even ask to assist. The store seems cluttered and always dark place, the could use more lighting. I did visit the grooming department after shopping in the store, and they were pleasing and helpful. I only came in to check on grooming and just happened to grab a few things, but they never failed me with disappointment with service.
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May 2024 by Richard Stephenson
Well stocked pet supply store with knowledgeable and helpful staff
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May 2024 by colleen brown
I have Always had a great experience! And I go alot, lol!
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April 2024 by Keey RL
Today I took my dog to bathroom service. with his vaccination card, we previously lived in Mexico so we had the papers that verified all the vaccinations up to date and an extra document for the translation of the vaccination card. As soon as we handed over the papers and said that the translation document was included because it came from Mexico, he closed the vaccination card without reading it and without reading the paper and said that they could only receive dogs with an American history. He didn't bother to read, he just heard the word “Mexico” and denied entry!
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April 2024 by Dani devos
Usually walking into any pets store the pet care is disappointing but today I was appalled. Poop in all the animals “habitats” most had little to no water.the hamsters and rats water bottles are so low to the floor they can’t even drink.absolutely disgusting.
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April 2024 by Frank Fleck
Selection, price way better than Walmart. I was shocked by the pricing there of kitty litter, and kitty pellets. I got more than double probably triple the amount of kitty pine pellets 40 lb $14 verses 7 lb for twenty dollars @ Walmart.
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April 2024 by Maria Alcantara
Apologies. The comment was not for this great company. I apologize and visited this place and I have nothing to say other than it is excellent.
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March 2024 by Cheryl Santos
Frank in the fish departments was very helpful and offered a lot of great information. The cashiers were very friendly. The store itself was clean and organized.
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March 2024 by ely maldonado
After the grooming my pet always looks great,clean and feels so soft I’m happy with they service.
