-
November 2023 by LaTasha S.
If I could give them a zero I would have. The customer service in this store is horrible. I repeat horrible!!! Came to have 5 balloons blown up and was told because they have a party where 30 balloons is needed that I would have to wait for 2 hours for 5 freaking balloons! They were not accommodating and very condescending!!!! Thank God they don't act this way in California!!!!!
-
November 2023 by Lily Jordan
Love thus store, greats staff, and great customer service!! Would recommend to other people
-
November 2023 by sloane b
convenient location, helpful and friendly staff! love this store and will definitely be back
-
October 2023 by Yvette Kwaku
Convenient location. Countless disappointing experiences, within the last 5months… today, Deflated balloon, and did not disclose numerical balloon deal, instead charged each balloon individually.
-
September 2023 by Dana Lynch
Very thankful this location is still open. Sometimes you need something last minute or just want to see it in person.
-
September 2023 by Yvette K
Convenient location. Countless disappointing experiences, within the last 5months… today, Deflated balloon, and did not disclose numerical balloon deal, instead charged each balloon individually.
-
September 2023 by Diane Eller
I had three balloons they inflated for me and I had them add 7 more. This place is a fun place and has a lot of variety!
-
August 2023 by J Turner
This is the 2nd time I've ordered from this specific location and my order was missing items I paid for. I ordered 6 CT confetti balloons thats was 16.00 and only have 3!! The previous time I ordered basketball yard signs that were 20.00 and that was missing this is CERTAINLY my last time ordering from this location!
-
April 2023 by E J Barnes
I needed balloons for a bday office celebration for Monday 4-3-2023 of last week. The employee suggested that I pick up the balloons on Sunday 4-2-2023 evening around 545pm so the helium would last. Guess what THEY did . The balloons didn't start falling until 3pm that afternoon on Monday.Thank you for the suggestion. The surprise was a success ‼️??? I am glad the employee asked when I needed the balloons for and for how long? Great customer service ❣️☺️
-
April 2023 by Candice Charlson
This is the worst location. Terrible selection and bad customer service. I had one thing to purchase, which did not require assistance, just to pay. There was not very many people in the store, and while there were two associates behind the counter with the balloons, I was the last in line behind a customer who couldn't find the particular balloons she wanted (the bins were a mess). The employees weren't very helpful to the lady searching for numbered balloons, and it was just taking way too long so I decided to leave. One of them could have offered to check me out, but they didn't seem too worried about wasting my time. I will not be back.
-
April 2023 by S H
Spent $26 on balloons on 4/15 and within a few hours, they were deflated on the floor. So disappointed. It was a waste of a 30 minute drive to the store, 30 minutes back and having to replace the balloons I had already spent money on.
-
April 2023 by JaNay H.
1 of my balloons was deflated 1 hr after getting them and today it turns out 2 of my balloons had fast leaks and now all of my ballons are smaller than what they were. I paid for the longer last helium and it didn't help. I wouldn't recommend this location. Unfortunately the lady that did the balloons didn't appear to look like she knew what she was doing and she really struggled with tying the balloons
-
March 2023 by Centrifugal Muse
First visit today. Wasn’t greeted, they didn’t have any of the stuff I wanted. I did find a couple of things I ended up getting though. Had no idea where to check out, all the registers were empty, I finally asked ladies filling up balloons if I could check out with them. Checked out there. Overall I was not impressed with this store at all, especially lack of positive customer service, but gave an extra star for finding some cool confetti poppers.
-
February 2023 by kaydence beggs
i had my bestfriend and our little siblings age 10 and 11 and we went a little overboard with the birthday budget and we were so shy and nervous to tell the cashier to stop ringing the items up and im sure she heard we were stressing and didnt know what to do. my friend politely asked her if we could start over and i apologized and said we got carried away with our budget ina joking sorry manner and the women cashier grabs all our stuff and walks to our side of the counter and throws our stuff back in our buggee while cussing and hitting my shoulder with the items on purpose then continues to yell and argue with me after i asked her what we did to her and what her problem is and told her we are paying customers trying to buy birthday party stuff. the lady continues to say we have no idea how much money we even have and repeat mean words to the other worker. so we scooted over to organize our items out of their way and she says "byeee!" and i said we r just getting our stuff and she says "dang it... thats too baddd" obviously this is not a kid friendly party store and they have terribly rude impatient workers. the lady in the picture is the cashier. we were completely confused and so extremely uncomfortable checking out. then grabbing our bags she violently shoved across the table she sarcastly in a rude manner says "have a wonderful day" i would say this party city has the worst customer service ive ever seen.
-
February 2023 by Susan Caron
Too many people standing behind the counter for only one register. And it was the balloon register, so it was a long line and people were giving their orders. I had two greeting cards. After a long wait, I asked if there was another register open and was told no by one of the extra people behind the counter. I put my cards back, but then someone else did come and offer to check me out. I’ve read other reviews that mention rudeness and more interested in gathering for a visit behind the counter. That’s what I experienced
