McClain's RV Rockwall is a highly praised RV dealership, offering exceptional customer service and a commitment to finding the right fit for each customer. The team, including Steve "Gramps" Cathey, Jacob, Brad (General Manager), Giovanni (Sales Manager), Chad (Internet Sales), Oscar (Parts), and Tammie (Finance), is described as professional, friendly, knowledgeable, and genuinely interested in the needs and wants of their clients. The whole experience, from browsing the selection to the purchase and beyond, is consistently praised as top-notch, with customers highlighting the patience, accommodation, and attention to detail provided by the staff. Whether customers are looking to buy or in need of parts and repairs, McClain's RV Rockwall is widely regarded as the best choice, offering exceptional customer service and a commitment to ensuring a positive experience.
Me and my wife went here yesterday. We're thinking about purchasing an RV, great customer service. Jacob was great, Everybody inside treated us great. I think we'll buy that once we're ready.
August 2024
We visited the Used RV section last week and salesman were very friendly and helpful. We didn’t end up purchasing from McClains but were impressed with dealership.
July 2024
The A/C broke on the 40, in July... I needed parts quickly and the guys at the parts counter helped me resolve the issue. They cross checked different parts options and made sure I had the correct relay to fix the rig. Great attitude, felt like a valued customer.
