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October 2024 by Mathews Stephen
DONT BELIEVE THE RATING! they’re not a good mechanic shop! They charge you for towing and diagnosis. A complete opposite to what they have posted on their doors! If their mechanics arent there they make you leave your car there and charge you for leaving it there. If you want to save money go to another shop. This place isnt it. Easily 0 stars.
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September 2024 by Daisha Sanders
If I could rate zero I would. Worst communication I have ever received from a place of business. Took my car in for a quote on a transmission. Took over one week. When I declined my service it took 3 days to get my vehicle back. Was charged for a battery that I did not agree to purchase and never even received a receipt for the item I purchased. Gave my credit card information to the owner. He wrote it down and took two days to charge me, which means my card info must of been laying around for who knows to see it. I am sure the company must do good work but overall I did not receive any proper communication and got terrible customer service.
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May 2024 by Adam Farmer
My son took his truck here to have a Flowmaster put on. Fast service and a very reasonable price. The truck sounds great! I will definitely be returning here for all my vehicle repairs. Thanks Sparky!
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March 2024 by G Nichols
Replaced my Trans on my 2007 F-150 3 years ago and is still running like a top. Excellent service, quality repair, and best prices all around.
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February 2024 by Madelynn McCoy
Great job on my hummer!! Will come back
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February 2024 by Jacob Lafferty
Absolutely horrible, truck was there for a week and a half and they kept saying it would be ready but I would call or go check on it and nobody knew nothing about anything. Do not go here.
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November 2023 by Sid Falco
Honest guys! Toyota wanted over $4000 to replace my transmission after running a full diagnostic. Lonestar said it needed a simple repair and I appreciate their honesty. UPDATE - 10/30/23 We just traded the Toyota Tacoma mentioned above. The transmission was still perfect after 240,000 miles. No problems with the repair in 8 years and 130,000 additional miles
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November 2023 by Vipul Patel
No customer service was provided. Promised but never called back to us for requested updates. Very poor mgmt.
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November 2023 by TheyLove_Nate
I called over the phone asking for transmission fluid inserted in my car & they hung up in my face.Very Rude!
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September 2023 by Tyson Horn
I took my truck in for service two times and they never even got around to looking at it... Horrible customer service!!!
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August 2023 by Tyson H.
They took my truck in twice for almost a week each time and never even looked at the problem. Horrible customer service. I'd never go back.
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July 2023 by Daybreak
We have had two transmissions replaced with these guys and numerous other repairs. They are honest and do quality work at great prices! I had been taking to dealer or other shops. They found things the other shop had broken. One shop located near Lavon had placed antifreeze instead of windshield wiper fluid in my vehicle during oil change apparently. Another shop in Lavon charged us over 400 for a battery replacement. We are so thankful we found Sparky.
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July 2023 by Dawn H.
We have had two transmissions replaced with these guys and numerous other repairs. They are honest and do quality work at great prices! I had been taking to dealer or other shops. They found things another shop had broken. For example, One shop located near Lavon had placed antifreeze instead of windshield wiper fluid in my vehicle during an oil change. This caused us to have to replace the pump and hoses. Needless to say, we are so thankful we found Sparky!
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July 2023 by Angel
They kept my car for 3 weeks and did nothing to it at all. My battery was dead when I went to get it back. They charged me $100 to tell me it needed a new transmission for$5,350.00. but it doesn't. It only needed more fluid. Sad that they could charge me for nothing
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July 2023 by Phil Giles
We have used Lonestar Transmissions for repairs for many years and have always been happy with the results. They always fix what needs to be fixed and don't try to get us to do more than needs to be done. The repairs were done right and stayed fixed. But for any adjustments that needed to be made, they were more than happy to make them.I have recently learned that they are now doing general repairs in addition to transmissions.
