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“Samuel was AWESOME!!!! I have been having issues with my son’s phone for over a week. Spent hours on the phone with tech support…. Samuel knew right away what the issue was… the tech support person FINALLY listened to him about what he thought the problem was — imagine that… the phone started working again! ? will be back to see him!!!First issue I’ve ever had with Verizon and there’s some kind of issue with the Smart Family App.”
“Deion was a rock star when it came to listening, understanding, and focusing on my issue. He also handled my problem while multitasking with his associates, and never made me feel ignored. He didn’t know the answer to everything, but took my issues as an opportunity to learn more, and I left the store feeling like a father that had a little more control on what a phone and services should be to a 15 year old daughter. He gets 5 stars for tenacity, patience, and problem solving. Thank you Deion.”
“I went with my friend to get a new phone and she walked out with an iPhone and iPad for about 100 bucks!!The young lady was friendly, patient and helped her with everything she needed and wanted!”
“Signalnet is a GREAT company. The owner is incredibly nice, and their staff is always helpful. If there is an outage(which is rarely), they are quick to notify and quick to remediate. The speeds are consistent and latency is low. Highly recommended.”
“Came to this T-Mobile with so many questions and concerns and alot of frustration and Diego was so calm and had so much patience and was able to fix every problem and keep my service with all my lines, thank you for associates like Diego!”
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“Korea and Didi are the best. They went above and beyond to help my wife with an issue. They are very patient and help each other to find a common solution for the customer.”