“Samuel was AWESOME!!!! I have been having issues with my son’s phone for over a week. Spent hours on the phone with tech support…. Samuel knew right away what the issue was… the tech support person FINALLY listened to him about what he thought the problem was — imagine that… the phone started working again! ? will be back to see him!!!First issue I’ve ever had with Verizon and there’s some kind of issue with the Smart Family App.”
“Caden did such a great job with helping me get set up with oir new lines and a hotspot. He was very knowledgeable and kind.
Everyone here is very helpful.”
“Great experience, mez took care of my issue in seconds, he was friendly an just a sweet guy, there needs to be more techs like him!!!! I will be back thanks to his service.”
“Excellent service and explanation of plans. We’ve had our phones for about a month so far and are very happy with our plans and the T-Mobile service. We were helped by Diego and he was very knowledgeable and helpful.”
“Korea and Didi are the best. They went above and beyond to help my wife with an issue. They are very patient and help each other to find a common solution for the customer.”