Horizon Auto Center is a full-service auto maintenance and repair business established in 2001. It services all makes and models with a specialization in European auto repair, offering everything from oil changes and tire rotations to engine diagnostics and transmission repairs. Customer experiences vary. Many report an excellent experience, describing the service team as very thorough, quick, helpful, friendly, and professional. Several customers state they are thoroughly satisfied, highly recommend the business, trust them implicitly, and have been happy with the service for over ten years. They feel the business goes the extra mile to provide a safe, reliable vehicle and get the job done properly, with some noting they were impressed and are returning customers. However, some customers report negative experiences. One was NOT SATISFIED AT ALL, citing a second bad experience where a prior expensive repair failed quickly and alleging a previous repair was done incorrectly, causing major issues. This customer stated they will never use Horizon again. Another customer experienced significant delays and poor communication, leaving them upset, though this was later resolved to their satisfaction with free service and good results on subsequent visits. The business appears committed to resolving issues, with management stepping in to address problems directly.
I had Horizon do a pre purchase inspection and they prevented me from making a costly purchasing mistake. Will definitely use them again and would recommend them to anyone
September 2024
The Staff was very nice and helpful. Thank you Jason Corbin. And I will be returning soon.
September 2024
Excellent experience. Went in for leaky free-on and service team was very thorough and quick! Highly recommend and will be a returning customer for future vehicle needs
