Heritage Buick GMC is highly regarded for providing friendly and efficient service to customers. Customers appreciate how quickly they can get their vehicles serviced, with many mentioning prompt appointments and fast turnaround times. The service department is known for its friendly staff and comfortable waiting area, making the experience pleasant. Customers also value the honesty and respect shown by the staff, including those in the service and sales departments. The dealership is praised for its helpful and knowledgeable team members, such as Mario, Shaun, Doug, and Josh, who make the process of buying or leasing a vehicle smooth and enjoyable. Many customers highlight their positive buying experiences, noting that staff like Steve and Daylan offer excellent customer service and respect, even for those with apprehensions about purchasing a new vehicle. The dealership is appreciated for its incentives, quality vehicles, and the willingness to assist customers with financing options. Overall, Heritage Buick GMC is seen as a trustworthy and welcoming place for both service and vehicle purchases, with staff dedicated to making each customer’s experience a good one.
