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September 2023 by Amanda
Crooks. They'll take your money so don't trust them.
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February 2021 by The Masters Touch Remodeling
I have a business account and they are pretty good about calling other banks as long as they are not too busy. Usually they get back to me so that’s good.I give them 5 stars because they have amazing hours and they do always get it done, I mean hey we all get busy at work and can over look things. These people are there for you and always great to talk to and smiling facing go a long way....I do wish I could see people’s smiles though, darn masks.
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June 2020 by Alfredo Jimenez
Terrible! They have the worst customer service department with hold times that go into hours!!! I spent an entire work afternoon appealing for assistance regarding unauthorized charges to my account not only did I not get assistance. I was further victimized. I DO NOT RECOMMEND this bank and will be closing my account and soon as I can stop electronic deposits from going into it.
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June 2020 by Leticia D.
crappy service! The store said it was closing at 7 and closed at 6:30! The girl was being so rude just because my husband tried to deposit my check, and he didn't my account number. He deposit my checks there for the past 9 times, AND NOW THEY HAVE A PROBLEM ?! FYI, I will be closing my checking account at First SHITTTY Convenience bank TOMORROWWWW!
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March 2020 by Shelsea Milton
This is an awesome bank! Been with them since 2009! Sherri & samantha are the best!
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February 2020 by Dana Renee'
Long hold times on the phone. Local branch phone number not provided online.
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October 2019 by Terrence Crow
Great staff Sherri was very helpful always smiling
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August 2019 by Oliver Chamberlin
It took a long time for them to deposit a check.
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January 2018 by Christy Todd
Cashiers and managers have always been nice here. I've been banking with them since 2011. Sherri and Monique and Jordan are awesome!
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May 2017 by Kaylynn Nunley
Used to love this bank. Been using this bank for almost 5 years. But lately, I hate it. People are rude there, I used to love everyone there & liked going to the bank & conversating. Now everyone acts like they are just ready for you to leave. I send money through western union & she doesn't put my Rewards number on there after I told her too & wrote it down on the slip. Just starting to get really tired of this bank..
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December 2016 by Scott Cox
Very convenient for you to come to.
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February 2016 by Jennifer P
This bank drives me insane yes the workers are awesome but the system sucks they lose my money that's deposited all the time and they are never on the same page when it comes to the tellers giving customers the information on things they will all tell you something different so you never know what you're going to get I may have to go to Wells Fargo. Today I'm supposed to get direct deposit as I do every other Thursday and once again my money isn't in there just like last weekend my husband and I put 200$ in the bank and the next day I was negative amount after only spending 8$ and I called and they had to do research and look for my money to put it back !!!!
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January 2016 by Desiree Phillips
I love this bank! Everyone is friendly and helpful. All of them make me smile
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July 2014 by Varghese Alexander
Nice staff,better customer service and many smiling faces!!