-
February 2024 by Mary Huntress
Excellent service. Very professional!
-
February 2024 by Christian Bowman
Me & my Husband use this Enterprise regularly for his job. Floyd seems to always be the person that is helping us, he always has great customer service, quick in and out time & he always make sure that we are taken care of.
-
February 2024 by K
A big shoutout to Treyvon, who picked me up from a local body shop. He was very professional and friendly during our drive to Enterprise. He took care of me and got me into my rental car quickly. From his customer service alone, I would come back and recommend to a friend. Thank you, Treyvon!
-
February 2024 by nikolas mimikakis
Great job excellent service! I’ve always used y’all for vehicle rentals and the RockwallTx office exceeded my expectations. Appreciate and thank you
-
February 2024 by Ronda Kay
BEWARE JOSH AND COLBY ARE TWO FACED LIARS THEY TOOK ADVANTAGE OF ME WITH THIER VERBAL STATEMENTS OF UPGRADING MY VEHICLE FOR SAME AS MID CAR BECAUSE THE CAR I RESERVED WAS NOT READY THEY TRICKED ME WITH THEIR ADDITIONAL INSURANCE I HEARD $2.99 OUT BY THE LOUD FREEWAY but was charged$22.99 PER DAY THESE PEOPLE ARE PROFESSIONAL CRIMINALS Why can’t they talk to you and tell you everything inside no they take you out by the loud highway put you in the car and ask you if everything‘s OK NO it’s not OK I am going to tell everyone I know what These people did to me. They definitely took advantage of me. They also sold my phone number I have been getting solicited calls since enterprise got my number.
-
February 2024 by Miranda Auxier
The whole team here was so nice, and very accommodating from pick up to drop off. Treyvon helped us with our drop off and he was the sweetest, great customer service and made our drop off super quick!
-
February 2024 by Glen Parnell
These guys are the best! They picked me up and Travon at the counter was very friendly courteous and professional!
-
February 2024 by Toni Herrera
I had booked a reservation with another rental car place and when I arrived they didn't have a car for me. I went to this enterprise in Rockwall and they did absolutely everything they could to make sure I left with a vehicle. They were beyond helpful and made a lifetime customer. I will recommend them to any and everyone that is looking to rent a car.
-
February 2024 by James Brown
I’ve been coming to the Rockwall location for 2 years now and not having been in almost a year to walk in and still get phenomenal customer service from the branch manager Xavier is nothing less than amazing! He remembered who I was after not seeing me in quite some time, that’s what you call building rapport with your customer! Even with the new team I can tell that he is doing well with making sure they all match his quality of care! From the lot attendants making sure my car was spotless and tires shining, to the front office! I’m shocked he isn’t an Area or Regional manager by now his service is unmatched and I’ve been to quite a few Enterprises in other states as well! Not to mention I’ve worked for one about 20 years ago. I appreciate the continued great service and high quality customer service standards Rockwall location continues to bring under Xavier leadership! Thank you! You are highly appreciated.
-
January 2024 by Mario Treeman
My experience was good. They were friendly. Only 4 stars because they made a mistake on my rental saying I'd pay for the gas instead of replacing it.
-
January 2024 by Ryan Stewart
The guy Floyd there is the man who you wanna go to. He's helped us now 2 weeks straight and robe and outstanding. Help for me and my wife, we're getting a car. Making the process fast thanks man for all you do keep it up
-
January 2024 by TK McMahon
Everyone at the Rockwall location is professional, kind and very, very patient! I rent ever week and this is a very busy location. They handle each customer with the greatest respect and you would never know how exhausted they must be. Their customer service is top notch! Thank you Enterprise for taking care of me for the last 4 years! Rockwall Rocks!
-
January 2024 by Rose Howell
They charge your cc without calling u and overdraw your acct . Becare with these rental company .
-
January 2024 by Theo Woods
The Personnel at Enterprise in Rockwall, Texas were all very Friendly, Polite, Professional, Knowledgeable and Courteous !!! And as usual, whether I rent from DFW International Airport, Love Field Airport or The Rockwall, Texas Office I get the same level of "Excellent Customer Service !!!"I am an "Enterprise Customer for Life !!!"Thearsbonh W. Woods, II(a. k. a. - Theo)
-
January 2024 by Relly world
Good location Travis got the job done and fast and friendly, very respectful.
