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July 2025 by Chelsa Berg
The man at this store is a life saver! Thank you for listening and responding with kindness! You went above and beyond sir, and for that we are grateful!
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June 2025 by Hamilton Gonzalez
I spent hours on the phone trying to get my service to work and the phone representatives couldn’t help me so I decided to visit this location and the two representatives at this store were able to solve my problem in a matter of 5 minutes. 5 starts for them! I can’t remember their names but it was Monday 9th at around 3:28 PM.
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April 2025 by Juanita Dean
Went to the Roanoke store.Sadiq helped me with vmy problem showed me what I needed to know very quickly in a way I could understand.So glad he's there.
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April 2025 by Chantal Mavula
Sadiq was really good. I am happy with his service. He gave me time and resolved my problem.
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April 2025 by Seok Koay
Today I visited Metro T-Mobile Roanoke. I found the representative very knowledgeable and he helped for everything I requested.
I recommend this store to my family and friends because they have very good deals.
I am giving ***** stars for customer service.
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February 2025 by Tha Alpha
Raheem helped me out did his job amazingly when reps at other stores was bullshittin he came thru. REAL ONE
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February 2025 by David Gowan
This location always has knowledgeable associates, great deals, and excellent customer service
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December 2024 by William Reese
This location is only interested in your business if you're trying to buy the most expensive things Metro by T-Mobile offers otherwise they're not interested and very rude
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September 2024 by Harry Deokinanan
I like the store it is always open for help and humble associates.
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July 2024 by Manuel F. DaRosa Brasil
Sign Hours say open until 8pm.
Standing outside at 4pm and they are closed.
Poor service.
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July 2024 by Chef Abi
Was thing that ever happened was when metro partnered with T-Mobile. Customer service is rude and mean. Agents at the store have zero professionalism.
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July 2024 by Elizabeth Rodriguez
Venky was awesome!!! I came in with a new phone and he took care of the process with no issues!!!
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July 2024 by gary neal
Great service By the representative, he helped me to get my information on the new phone.
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July 2024 by Diego Gonzalez
Venky was really helpful and patient explaining plans and prices
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May 2024 by Jody Long
Customer service was wonderful! Highly recommend this Metro PCS store!