Jackson Hewitt Tax Service in Roanoke offers professional tax preparation services with year-round support for individuals. Clients appreciate the expertise of the staff, particularly Nazia, who is described as informative, friendly, and efficient. First-time filers find the experience less daunting thanks to her guidance. Customers highlight her accuracy and knowledge, noting that she helped them secure significant refunds while ensuring a safe and secure filing process. With a focus on client satisfaction, Jackson Hewitt guarantees the biggest refund and provides a lifetime accuracy guarantee. Those in need of tax assistance can visit their location at 1228 N Highway 377 inside Walmart or call for availability and filing options.