Christian Brothers Automotive Roanoke provides knowledgeable, honest, and genuine auto repair services. Many customers report great and excellent customer service from start to finish, with a warm welcome from polite staff and managers. The business is noted for making auto repair easy, offering fast service, reasonable and affordable pricing, and efficiency, often completing work like an inspection within the hour. Amenities like a complimentary shuttle are appreciated. The shop conducts complimentary inspections to update customers on issues and provides clear estimates. While one customer reported a disappointing experience involving a miscommunication and an unexpected charge on an invoice, the management demonstrated a commitment to "make things right." This was resolved through a productive chat with a manager, who provided an explanation and reaffirmed the business's dedication to transparency and integrity. The guiding principle of exemplary customer service and a commitment to communicate with customers is evident, leading many to state they will definitely be coming back.
Thanks so much to Joe and staff for a warm welcome, reasonable pricing and excellent customer service. I was able to use their shuttle to get to and from work while they replaced some tires. I really appreciated their complimentary inspections to update me on issues that need to be addressed as well as the estimate for... read full comment
August 2025
Amazing! Came for a car inspection without an appointment but they had me fixed up within the hour. Super polite manager and workers. Will be coming back!
July 2025
“This place is fantastic when it comes to auto service. They got me in and out quickly with great efficiency. The service was excellent—I’ll definitely be coming back!”
