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January 2024 by Rick Gerhart
We have used Alliance Garage and Gates for the last several years. They are always professional. They always meet their commitments snd arrive when they are scheduled. We would always recommend them and give them 5 stars.
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January 2024 by Pat R
Recently my mother came home and her garage door would not open. I called Alliance Garage and Gates and talked to Cody. I told him we have a problem and he committed to come by the next morning. I got a text saying he was about 20 minutes out and before I got to the house he was there and had already looked at the door and determined what needed to be done. The door spring broke and then the door got damaged where the rollers attached. He recommend replacing the door and the spring. He told me he could not match the current door since it was no longer made and ask me if I was willing to consider also changing the other door (Single) my parents have a 3 car garage. He gave me a price and told me he needed to check to see when they could get to it. The price was good for a new spring one single and one double door new rails, new rollers etc. I told him that was great when could he installed. He told me he would give me a call later. He followed up and said the crew would be there the next day between 9AM -11AM. The showed up at 9AM and went to work. The completed the job about 11:30. My mom told me they were very courteous and professional. I give them 5 Stars the did a great job, the team was awesome and my 88 year old mother was pleased and I never had to who up on install day. If you need garage work done I would highly recommend Alliance Garage and Gates and Cody.
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October 2023 by Mark Williams
Thank you for your prompt, professional troubleshooting and diagnostic testing of our gate system!
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September 2023 by Jerry Sebastian
Cody was amazing! He got my old garage door opener working again. He warned me the unit is old and is probably on its last legs, but he got me a little more time. I’ll definitely use him for all future garage door issues. Highly recommend!
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August 2023 by JAG Gallup
Very glad I found this business. I called Cody on the phone and Robert the technician showed up the next day. Explained exactly what was going on and how to fix as well as the price to do so. He was done quickly and was very professional and I enjoyed his knowledge. I highly recommend this company.
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May 2023 by Jason Heenan
Good communication, good service- we have tried a few different companies and prefer Alliance the most.
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April 2023 by Cheryl Dasler
Alliance was very responsive, with someone always answering the phone in person. They gave timely updates on arrival time and the amount of time the job would take. Pricing was transparent, and options were well explained. I’d definitely recommend and would use them again!
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April 2023 by Jack Johnson
It’s rare in this day you find an incredibly honest service company! Cody and the team are 100% professionals and their services are 2nd to none. I highly rate this company and would not hesitate using them in the future!
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March 2023 by JoVohn Lewis
I contracted Alliance for my garage door and opener install on my Custom home build. Alliance took care of my project during one of the most difficult economic building environments in recent memory, accommodating my build timelines and project nuances. Shout out to Cody and the entire Alliance team for taking care of me before, during, and even after my install.
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June 2022 by Joseph Park
Cody is the Best of the Best! Great service, manner, and professionalism! I had one of my garage doors not opening issue, so I called them. They showed up in 5 minutes and figured out what the issue is within 10 minutes! They ordered parts and fixed it the right next day morning. The cost was very reasonable. They didn’t give me 40 minutes sales pitch when I only needed the door fixed. They replaced the parts, fixed them, and tested them in less than 10 minutes. I highly recommend ‘Alliance Garage and Gates’ for all your Garage door services.
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December 2021 by Alan Wilkinson
When I researched and called Alliance, I was promptly answered by a very kind gentlemen named Phil. He very quickly helped me figure out what I needed and dispatched the techs promptly. He even took the time to ask a ton of questions and FaceTime me to see the issue 1st hand. Excellent customer service ! Alliance was on time and called/texted ahead of their arrival time. Cody was outstanding in diagnosing our gate/motor issue. He fixed it promptly and delivered a great value for the services rendered. I cannot recommend them enough.
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December 2021 by Kenneth I (Ken)
Edited 08/23/2001: I had rated Alliance Garage and Gates less than 5 stars in my original review below, but I am changing my rating to 5 stars because of the owner, Phil. He has real integrity and has made right what was wrong. He seems to really care for his customers and really knows his craft. Looking forward to working with him.This rating is based on my experience with trying to hire this company to install a custom dual automatic driveway gate. So I looked for a gate installation company that had excellent ratings and I found Alliance Garage and Gates. They were located very close to my house, which was a big plus. I called the company for a consultation on my project and I was happy that someone answered the phone after a few rings. It seemed to be the owner, Phil, which was another plus. I could here in the background that he was at a job site and very busy. I told him what I wanted to have installed and asked him for an estimate and consultation. He seemed hesitant at first (maybe he had too much work lined up) and seemed to try and dissuade me with a quick rough price for the project. I understand he was trying to qualify me as a customer so as to not waste his time, which is fine. The price he gave me was actually right in the middle of our budget, so this was another plus and I told him the price was not a problem. So I again asked him if he could come out and look at the area and discuss the details of the project and get a more precise estimate, he told me he would give me a call in about an hour to set up a time to come over. I said perfect. He called me back in a couple of hours and said he didn't want to come over because it was raining too hard. I didn't even expect that he was considering coming over the same day but I was very pleased and impressed at how quick he was trying to accommodate me for my estimate. I told him, no problem and informed him I worked from home so my schedule was wide open and he could come over any time he had some free time. He said great and told me he would call me back again by the end of the day to schedule me in. I said great and I thought I had found my contractor. I waited for the call but it never came that day. The following day I called back but no one answered the phone and I still never received a call back. Then the day after that, I called and left a lengthy message reminding him of my project, who I was and where my project was located. I thought for sure he would call me back, but alas, I never received a call. This experience seems to be a reoccurring theme with all contractors right now and they deserve to be called out on this business practice. They are so worried about unqualified customers that are just shopping around, they end up missing out on serious customers like me and they waste our time by not following through with a simple part of the contractor hiring process. They forget that time wasting works both ways. To all contractors, If you cant do a job or you are too busy to do it, let us know up front so you don't waste "our" time! Maybe karma will send you more customers that don't waste your time if you adopt this practice.
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November 2021 by Zigmund Theopolus
We had used Alliance Garage and Gates to repair a cracking garage door and they fixed it at a very reasonable price. We needed a tune up on three garage doors so we called them. We got a scheduled service time and Cody showed up. He really improved the functioning of all of our garage doors and made them a lot quieter. Cody was great. We will definitely call Alliance Garage and Gate for an annual check up and any other needs.
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September 2021 by Ken I
Edited 08/23/2001: I had rated Alliance Garage and Gates less than 5 stars in my original review below, but I am changing my rating to 5 stars because of the owner, Phil. He has real integrity and has made right what was wrong. He seems to really care for his customers and really knows his craft. Looking forward to working with him.This rating is based on my experience with trying to hire this company to install a custom dual automatic driveway gate. So I looked for a gate installation company that had excellent ratings and I found Alliance Garage and Gates. They were located very close to my house, which was a big plus. I called the company for a consultation on my project and I was happy that someone answered the phone after a few rings. It seemed to be the owner, Phil, which was another plus. I could here in the background that he was at a job site and very busy. I told him what I wanted to have installed and asked him for an estimate and consultation. He seemed hesitant at first (maybe he had too much work lined up) and seemed to try and dissuade me with a quick rough price for the project. I understand he was trying to qualify me as a customer so as to not waste his time, which is fine. The price he gave me was actually right in the middle of our budget, so this was another plus and I told him the price was not a problem. So I again asked him if he could come out and look at the area and discuss the details of the project and get a more precise estimate, he told me he would give me a call in about an hour to set up a time to come over. I said perfect. He called me back in a couple of hours and said he didn't want to come over because it was raining too hard. I didn't even expect that he was considering coming over the same day but I was very pleased and impressed at how quick he was trying to accommodate me for my estimate. I told him, no problem and informed him I worked from home so my schedule was wide open and he could come over any time he had some free time. He said great and told me he would call me back again by the end of the day to schedule me in. I said great and I thought I had found my contractor. I waited for the call but it never came that day. The following day I called back but no one answered the phone and I still never received a call back. Then the day after that, I called and left a lengthy message reminding him of my project, who I was and where my project was located. I thought for sure he would call me back, but alas, I never received a call. This experience seems to be a reoccurring theme with all contractors right now and they deserve to be called out on this business practice. They are so worried about unqualified customers that are just shopping around, they end up missing out on serious customers like me and they waste our time by not following through with a simple part of the contractor hiring process. They forget that time wasting works both ways. To all contractors, If you cant do a job or you are too busy to do it, let us know up front so you don't waste "our" time! Maybe karma will send you more customers that don't waste your time if you adopt this practice.
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June 2021 by Chad Armstrong
Phil came out to adjust my garage doors because one was falling when I moved it manually. He showed me all of the maintenance I could do myself before calling and now they don’t slam down either. Much quieter and very happy with his work. Highly recommend.
