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February 2024 by holli athey
I used Hogg Automotive to have my truck towed from a grocery store to my house. Shawn or Sean not quite sure how his name is spelled was absolutely the nicest person. He went above and beyond! I personally would give them 10 stars if I could. Thank you!
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January 2024 by Lisa Buttrum
Wad stranded. They came and got us and towed us home. Very professional and helpful.
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September 2023 by Dustin Rowling
Beware, your vehicle won't run right or very long after these guys "repair" it.Mom took her old Taurus here several years ago because it had several dash lights on and slow cranking . These guys put an alternator and starter on it and the problem persisted. Later I jad time to go look at the car. It needed a battery...it was 6 years old. They broke the clip on the alternator.Recently, she took my sister's car there against me telling her not to. The car had an oil leak and chronic coolant loss. Diagnosis it and fix it...simple. "Holds coolant pressure " ....repaired.Car blew the motor 13 miles later.
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September 2023 by Erin
Consistent in pricing an repairs. Always fair when it comes to repairs.
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August 2023 by Steve K.
This place replaced a radiator for me two months ago. The radiator leaks and had to be replaced. I called Hogg simply asking them to tell me where they purchased the radiator so i could try to get the Manufacturer's warranty. Kevin took a guess, but now refuses my calls and texts. Way to stand behind your work. Next time i pass through i will drop by to say hello.
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July 2023 by Cooper Cherry
Would not suggest them at all. Terrible service and customer service. It started when they said it would be a 90-120 minute wait, which is rather extreme considering we were half an hour away and in a town, not in the middle of nowhere. After 142 minutes, they text me and say they are having issues with their truck and ask if we can make it for tomorrow instead. While this is happening, State Farm is trying to get in contact with somebody there and nobody is picking up. Eventually their driver pops back up and says they will be there in 11 minutes, then wasn't there after 20 minutes. That's when we finally canceled them and got a new truck out there(Gritten Wrecker Services, who I would now suggest). This new truck commented on how Hogg had apparently canceled on multiple people today already and consistently had estimated times of arrival of 2 hours. That's only the begging of my issues with Hogg Their customer service is terrible too. That service rep who texted me was incredibly rude. It started with them calling me ma'am despite me being a man with a male sounding name. After I corrected them, they proceeded to be extremely passive aggressive by responding "No problem SIR." This immediately ticked me off, and while I'm not proud of my next actions, I felt like the rep just escalated the situation which led to us sharing some nasty remarks at one another. Overall I would not recommend at all.
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July 2023 by Cooper C.
Would not suggest them at all. Terrible service and customer service. It started when they said it would be a 90-120 minute wait, which is rather extreme considering we were half an hour away and in a town, not in the middle of nowhere. After 142 minutes, they text me and say they are having issues with their truck and ask if we can make it for tomorrow instead. While this is happening, State Farm is trying to get in contact with somebody there and nobody is picking up. Eventually their driver pops back up and says they will be there in 11 minutes, then wasn't there after 20 minutes. That's when we finally canceled them and got a new truck out there(Gritten Wrecker Services, who I would now suggest). This new truck commented on how Hogg had apparently canceled on multiple people today already and consistently had estimated times of arrival of 2 hours. That's only the begging of my issues with HoggTheir customer service is terrible too. That service rep who texted me was incredibly rude. It started with them calling me ma'am despite me being a man with a male sounding name. After I corrected them, they proceeded to be extremely passive aggressive by responding "No problem SIR." This immediately ticked me off, and while I'm not proud of my next actions, I felt like the rep just escalated the situation which led to us sharing some nasty remarks at one another. Overall I would not recommend at all.
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March 2023 by John Feldman
My experience was always as usual. They were great and always concerned about your issues with your vehicle and they'll always see that it gets fixed good and efficient!
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February 2023 by Gilbert M.
Needed a tow, Greg showed up and towed vehicle to local place for repair. He was a wealth of information and directed me to an awesome repair shop. Thank you Greg!
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October 2022 by Sherrie Thompson
Best customer service. Fast timely service. Thanks so much I will definitely use and wil recommend.
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August 2022 by Natalie Collette
5 stars isn't enough !!!! this company is absolutely amazing !!! highly recommend !!! We were on a trip to Waco and hit some debri in the road and got stranded the amazing officer Bellringer recommend we use them , they were there in 20 mins or less (mind you this was late in the evening ) and the TowTruck drive Mr. Greg was outstanding !!!!! they went above an beyond the call of duty and helped us !!! Great company can't say that enough !!!!! Thank yall !!!!!
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August 2022 by Natalie C.
If there were more stars I could give I would Simply an amazing company. Went above and beyond and helped us and even went out of thier way to help us get to our destination So glad that a company like this still exists !! Thank yall again
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August 2022 by Pam Hastings
I was stranded with a flat yesterday between Reisel and Marlin and unable to get help from AARP or VISA roadside assistance. They told me I was on my own. Called my son and he found Hogg and I called but he said they were closed. I was in tears and he said he would help me find a place.I continued to try on my own as well and then Kevin calls back and says he has a drive 5 minutes away even though they were CLOSED!!!I cannot tell you how much I appreciate them going above and beyond to help me as I was stranded for 2.5 hours but they saved me!THANK YOU SO MUCH! In my 50 years of driving I have never had a flat and I am so grateful for you and your driver for going above and beyond!I would give you 10 stars ⭐️ if it let me!!!
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August 2022 by Adam Vanek
Great place to get vehicles worked on was very fast and quality workmanship. Very friendly staff
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August 2022 by Ashley
Very accommodating (even in the summer heat)! Worked with me through the entire towing process. Thank you!