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August 2024 by Dottie Cornett
I just bought my 3rd vehicle from Yaklin Ford. My salesman, David Lackey, was a blessing to work with. If you are looking for a good car buying experience head on over to Yaklin Ford. Make sure you ask for David.
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August 2024 by Bob Vauthier
On Thursday, 8/1, I brought my F-150 to Quick Lane in Lake Jackson for an oil change. I’ve been there many times with no problems. However, this time, not long after I left there, the truck started to run rough, and act like it wanted to stall. I already had a recall notice from Ford that needed attention, so I decided to limp over to Yaklin Ford’s Service department in Richwood. The service rep said they would look at it the next day (Friday) and call me that afternoon with the results. Friday came and went with no call. I called them back on the following Tuesday and was told that he’d go find out and call me back. No call back by Wednesday PM. Thursday morning I returned to Yaklin to rescue my truck from these guys. Again, the service rep was clueless as to its status. After expressing my amazement and dissatisfaction with their customer interface skills, I said I just wanted my truck back and would seek service elsewhere. So, the rep sends a mechanic out to the back lot to retrieve my truck. After a few minutes, he returns with the news that he can’t get it started. So, I call AAA for a tow truck, and we tow it to Christian Brothers in Lake Jackson. Once there, their mechanic jumps in and starts it right up. By the next morning, Christian Brothers had determined that the problem was a dirty Mass Airflow Sensor, had cleaned it, and my truck was ready to go. After picking it up, it has run fine ever since.
I don’t know what’s wrong with Yaklin Ford’s service department. But something obviously is. What I do know is that I won’t be back. And, I will NOT be visiting them to buy my new F-150 in 2025!
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August 2024 by Jennifer Maus
Our experience today with Yaklin Ford was excellent! We got a great deal on a used Kia Sorento. The entire staff was so friendly and personable. Thanks especially to Eric, Joseph and Ryan for working with us to give us a wonderful deal and buying experience. No hassle, no drama, what you see is what you get!
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August 2024 by Ashley Davis
Joseph was extremely helpful with getting my son into his first car
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August 2024 by Cheryl Camacho
First time buyer
If your car shopping I highly suggest NOT considering YAKLIN FORD I bought my 2013 ford edge from Yaklin in angelton but it came from their other location in richwood. I was in desperate need of a vehicle due to issues with the one I had they told me that the ford edge was my ONLY OPTION so I had no choice but accept since all other dealerships wouldnt approve me. I started having issues the next day check engine light came on then it wouldn’t start messaged bailie whom sold it to me long story short that issue was fixed then all these lights came on that you see in the pictures the ignition sometimes will start and sometimes won’t and they give excuses that you have to turn on the ignition wait a minute then crank which is bull it should automatically start if it didn’t have issues the ac on drivers side blows heater while passenger side blows ac and Yaklin tries to say it’s user error which is lies and they know it they refuse to fix the issues I’ve contacted multiple times since the issues. The inside light that comes on when the door is open won’t go off you have to open and slam the door multiple times to get it to turn off needless to say the two ppl I dealt with at the angelton location bailie and Blake quit soon after selling me the vehicle and I kept calling because of all the issues do consider yourself warned don’t choose YAKLIN for your vehicle shopping because they in fact will screw you on your purchase
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August 2024 by Courtney Horsch
Always poor communication, and everyone could use a lesson in phone etiquette. If doing your job is such an inconvenience to you, maybe don’t have a position that is customer facing.
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August 2024 by Kevin Lindenschmidt
Just bought a 2024 Ford Expedition Limited Max from Jaxen Sardelich at Yaklin Ford in Richwood, Texas. If you want a straight shooting deal with zero hassles, Jaxen will take care of you. I highly suggest seeing him for your next vehicle.
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August 2024 by Michael Almanza
Shout out to Jaxen. Really came through for me in my darkest hour. Needed something smaller, cheaper, and fuel efficient and dude just has an eye for cars. Not only that, he was able to come through and work some stuff out to free me from the shackles of a big payment on my old truck. They were also taking a bit long to run my documents, but time flew talking to Jaxen. I didn’t even realize how late it had gotten! Really happy with my new car and good luck on future sales, fella!
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July 2024 by Matt Waltz
Had a great experience at Yaklin Ford working with Jaxen on a great deal! Look forward to working with you in the future.
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July 2024 by Cas Henderson
We worked with Jaxen. He did an excellent job helping us pick the perfect truck. The one we came for had already been sold, but he was able to help us pick out one even better!
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July 2024 by Kiara Brown
I really enjoyed my experience today. Mr. David did really well at selling me my car and I think I’ll really enjoy it.
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July 2024 by Rhonda Tiller
We bought a Ford Maverick. Our salesman and all of the employees were very nice and so helpful. Wonderful experience with Yaklin Ford.
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July 2024 by Tyler Fugate
Had Eric As My Help. Was A Super Amazing Guy And Looked Out For Me Overall Outstanding Service
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July 2024 by John Close
Great service are doing all they can with the hurricane that came through here one of there places still has no power are working out of a one place trying to help everyone
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June 2024 by Marshall Jacobs
Had a great experience with David and Bernie.David went out his way to make it smooth and toasty. Bernie made the financing very easy and smoorh.I would recommend these guys and will be buying again from Yanklin Ford
