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May 2021 by Chuck Knight
Tried to get cash from the drive through teller. I send my license and bank card and was told that I had to fill out the withdrawal form. I signed it and wrote in the dollar amount. Teller told me it was policy that I write out the dollar amount in words. Just petty and poor customer service.
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May 2021 by Robert Lieberum
Used the drive-thru to make a commercial deposit. Spent in total about 15 minutes from the time I arrived to leaving. Very pleased with the quick service this branch provided.
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March 2021 by Erika W.
I understand the pandemic has made things run slower but why not use the Chick-fil-A method? Have someone outside to see what customers need. In many instances, like myself, need to withdraw or deposit money. Why not have someone outside asking if they need a deposit or withdrawal slip? Wouldn't that make things run a bit faster? Versus sending the carrel to get a slip & then sending it back & the customer takes more time filling it out? Seems logical to me...and that slip holder outside is always empty...
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February 2021 by Ken
Terrible, terrible customer service. I understand its Covid and its appointments only but with an empty lobby, staffs just waiting around, they couldn't help me with a 5 minute money wiring. I went to another the other branch and Katy and they helped me within 5 minutes. Customer service goes a long way and this branch just doesn't have it.
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November 2020 by Rolando Diaz
The branch office has been very helpful with card cancellation, notary, even suggested I go to Facebook market to look for a used vehicle. ( Did buy one). While I have concern about the bank as a whole for past illegal actions, I stay because of this branch.
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November 2020 by James Bowen
Been going here for 10 years, they have starting going out of their way not to be helpful. The new manager has no interest in retaining customers. Everything has become a choir to get things done. I wish I would have stayed at bofa.
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March 2019 by Mike L.
ATM never accepts deposits!! People inside know little to nothing about business accounts. Very hard to operate a business and rely on this Wells Fargo location as your "go-to". Well behind all the surrounding Wells Fargo locations. Go next door to Chase.
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August 2018 by Tiffany N.
Worst location. Karly Weeks - manager is very rude and unprofessional. I couldn't hear through the glass and she told me she wouldn't service me. She needs a refresh in customer service. I've never been treated that poorly at a Wellsfargo.
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February 2018 by Matthew Cohen
Fees too high for non wells-fargo account holders.
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March 2016 by Luis Torres
There all super awesome
