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February 2024 by Grisel Polanco
The worst pharmacy customer service, they are rude and don’t work on your medicine, they don’t care about people
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February 2024 by A.J. Sawyer
I had so many bad experiences with the pharmacy that I moved my business to the Jackson Street location. On more than one time I received an alert my medication was ready, went and sat in the agonizing long line in the pharmacy drive through for them to tell me it "wasn't ready yet"? What? Why?In addition, half the time they didn't have it and I would have to wait for days for them to get it in.Unfortunately, on top of this the final straw was I got really sick and my doc sent in the prescription by fax. I waited a few hours, went up there to get it and they told me it wasn't ready yet and could I come back in an hour. When you are sick and feel like deaths door, no I do not want to come back in an hour! I want it now. This happened way too many times to be a "busy" issue-this is an incompetent staff and management issue. I have not had any issues since I moved it to the other Walgreens.
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February 2024 by Zeeshan Atta
Worst ever pharmacy in Texas I must say. After 4 phone calls and 9 hours of wait the medicine was still not ready. There are people waiting in the lines for at least 25 minutes each. Staff pretend to be heck busy but nobody’s orders are ready ever in time. Need to close this location if they can’t provide even average services.
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February 2024 by Katheryn Pierce
Pharmacy is understaffed. Waiting 30 mins on hold yesterday and 30 mins in line tonight. I’ve never had a good experience here. 0 stars
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February 2024 by Lezlie A
Worst pharmacy in Richmond
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February 2024 by Michelle Jennings
If you have a medication that your life depends on, don't send it here. Every time I refill my son's epilepsy medication, I have to come back no less than 3-4 separate times before it's ready! Today I had to get with the pharmacist and ask him as a pharmacist does he understand that epilepsy meds cannot be missed? He then offered to fill it on the spot after he gave me 1000 excuses why it wasn't ready for the 3rd time. This is all after you sit in the drive-thru for at least 20 minutes!!
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December 2023 by Chinyere Ugorji
They have gone from bad to worse, simply put! Staff at the photo department had attitude like she's being bothered.
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December 2023 by Thu Nguyen
The pharmacist and the staff are not efficient or dedicated in helping patients. They gave me the wrong accu-chek lancet after waiting there for 55 minutes just to get my accu-chek testing kit.
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October 2023 by Rick Garza
I called this location to order my refill prescription two weeks ago and was told I would recieve an automated call for pick up because the technician could not offer an eta but never recieved a call. I called back to check my status to find out my order was never processed Wait! No apologies.
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October 2023 by Luxe Appearance
The pharmacy drive through is terrible. It’s insane how long the wait time is.
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October 2023 by Mojisola Owolabi
FedEx has this drop off opened till 11pm , arrived here at 10:05pm and attendant won’t accept my package. He claim they don’t accept packages after 10pm. Please update the FedEx app. Terrible service
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August 2023 by Mohsin_ Haqyar
From scale of 1-10 I’ll give this location -10. The most horrible pharmacy every. You need a whole day to pick up a prescription. Avoid this pharmacy at any cost if you don’t to spend hours for picking a prescription.
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July 2023 by Rachael Marie Schwulst
I was helped by a worker named Dylan who went above and beyond what was necessary. I had received photo prints from a disposable camera development that were not well printed. Dylan did all he could to help me edit and salvage the photos that were not too dark. He took extra time to assist, which I really appreciated. Walgreens was not at fault for the poor prints, but he apologized and tried to make it right, demonstrating excellent customer service.
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July 2023 by Marla Bean
The employees are so very nice at this particular location. It is a smaller Walgreens but they’re helpful and quick - efficient. No standing around for hours upon end.
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July 2023 by Monica Valenzuela
Worst pharmacy ever! This is the second time I call and ask when my prescription will be ready and they say In about an hour. I go 4 hours later and make a long line just for them to say it’s not ready at all. They don’t care that this is a vital medication and that I’m out of it because they can’t refill in on time. Never coming back!
