Walgreens, a popular pharmacy and retail chain, has received mixed reviews from its customers. While some have had excellent experiences, particularly with the helpful and professional staff in the photo department and pharmacy, others have encountered rude and unhelpful employees at certain locations. The pharmacy service can be hit-and-miss, with customers sometimes questioning the efficiency of the staff. However, the aisles offer great opportunities for finding clearance deals, and the overall shopping experience is generally positive. Customers have praised the patience and understanding of the staff, who have made the process of tasks like passport photo taking quick, easy, and stress-free. The employees are described as hard-working, knowledgeable, and professional, with some being more friendly than others. Despite a few cosmetic issues, such as the need for renovation in the restroom, the majority of customers are satisfied with the pharmacy and general services provided by Walgreens. The staff's commitment to providing excellent customer service is a standout feature, with one employee, Janeva, being singled out for her kindness, helpfulness, and genuine care for the customers.
I spoke with Geneva and she was absolutely amazing. Didn't rush me and answered all my questions where is tge one on Highway 6 and Bissonett were very rude and did not help.
Made this my preferred walgreens bc of her ❤️
July 2025
I came to get a passport photo taken, and the lady helping me was very helpful and understanding throughout the process. Her customer service was amazing—she made everything quick, easy, and stress-free. It’s always nice to be helped by someone who’s patient and professional.
January 2025
Me and my sister went to print some pictures, and the lady who helped us, was really nice, we don’t know her name but she was such lovely lady
