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November 2023 by Ginger Graves
Rachelle and the other young lady in the office on a Monday were so nice and helped me pick up my second pair of glasses. I had already given Andrew a review but these two ladies were just as helpful when he was not there. Place to go.
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August 2023 by Biju Kurian (Nurse From Kerala)
here you will get a very high customer service,today we been to this shop to pick up my kids glasses,One Mr Andrew and other lady looked after us so nice,Mr Andrew even fixed my glasses,adjusted the frames, Also Their Dr Emily Wang is so kind and exam our kids so thorough,she smiles and explains very well
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August 2023 by Elad Dien
Visionworks on 99 feeder in Richmond is new and fresh! Ladies are warm and welcoming. I was in and out in no time. Unlike other Visionworks in the area. I hope things stay this way. Nice doing business there.
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August 2023 by F Sk
Rachelle was amazing and patient with my orders! 100% recommend her
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July 2023 by Terri Schroeder
The employees were so nice and very helpful.
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July 2023 by Elad “Pinky” Dien
Visionworks on 99 feeder in Richmond is new and fresh! Ladies are warm and welcoming. I was in and out in no time. Unlike other Visionworks in the area. I hope things stay this way. Nice doing business there.
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July 2023 by S B (Mlle. Farouche)
Staff was nice and helpful. Very clean and not too crowded.
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May 2023 by Sevda Rahymov
I called in to schedule an appointment around two weeks ago. The lady who answered the phone was very dismissive. She got my basic info, and said that somebody would call me back to actually set the schedule. Never heard from them again.
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March 2023 by Orren Registe
Employees were extremely helpful and patient. Also, great selection of frames; highly recommended!
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February 2023 by Jaime Olivares
We went to order glasses and frames. Maha Khan assisted us. She was very helpful and made some great suggestions. She offers great customer service. We will definitely return for future service.
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January 2023 by Diana Karnezis
Andrew was SO helpful and wonderful. Best customer service and super friendly. Great grand opening specials happening now too. Highly recommend
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January 2023 by Judy Cox
Website says open 11-4 on Sundays but sign on door says closed. What an inconvenience! Another customer pulled up as I was leaving an expressed their frustration as well!
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January 2023 by Natasha S.
1. Left a message on their voicemail to schedule an eye exam. They didn't call me back. They said they didn't get it. 2. Made an appt by phone and gave my insurance information. They waited until I showed up for my appt to tell me they didn't accept my insurance.
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November 2022 by Daniel Ventura
Went in for some new glasses. Andrew and Maha were great and made me feel welcomed from the time I walked in. Service was great. Very professional.
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November 2022 by Leontyne Fontenot
The assigned optometrist has an off-putting besidemanner. Convenient location.
