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July 2024 by Edwin
Line is too long
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July 2024 by Tariq Vaid
This store needs a new manager and all new employees. Terrible customer service. I’ve given them many chances but not coming here anymore. I go to circle k around town every morning from Rosenberg to anywhere in Houston and this location always has some sort of issue.
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March 2024 by ralph masoud
Very bad service. This guy give the worst customer service I ever had. Hi hit the counter with my bill because I don’t want to take taped change bills. I’m
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March 2024 by Mona Meghani
Total SCAM! They up charged for a Soda vs. advertised price & pretending to act slick as if we would not notice!
TAKE YOUR BUSINESS TO SHELL ACROSS IF YOU ARE AROUND THE NEIGHBORHOOD
This occurred 03/08/24 at 9:58 pm. Expecting a response from the owner who is only attending to good reviews ?
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March 2024 by Zohaib Rehmat
Just bought a 20oz soda and Red Bull. I was charged the higher Red Bull price for the soda. I didn’t bother mentioning it at the register, but I’m sure they know what they are pulling. Will just go across the street to Shell moving forward.
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October 2023 by Raul Gonzalez Jr
This gas station is a scam, they price have it low on some days and high on others. It was 2.98 then 3.14 now it's 3.11..
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September 2023 by Viral Sensation
Great for quick in and out shopping. Great employees always with smiling faces. I highly recommend them
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August 2023 by Donis Williams
I have been frequenting this store since they've opened. On Saturday, August 5, 2023, I experienced one of the most unprofessional moments from an employee by the name of Carmyn(two tone airfro, gold and black and heavy set/over weight, african/black). I came in to purchase a mementos and extra gum for my son the prices scan for $1.79 for the mementos and was advertised as $1.29 and the extra gum scan as $2.19 and the price was $2.09. I brought it to her attention and she said this is what it scan for so that's the price. I asked her to look at the posted prices, she refused and said I could take a picture, so I did and when I returned to show her she refused to service me stating because of my tone and proceeded to call her supervisor and walk to the back. I began recording when she refused to service me and made the call. In the call she referenced the incident 2 days prior with Jasmine in which I had to ask about incorrect pricing. I was not given my $30 cashback as well. But, Jasmine promptly assisted me with my concerns with a smile. But, Carmyn every time you enter the store she has a solid angry look and is mostly laying over the counter as if she's relaxing in bed and hates a customer entered the door. Also, there was an Asian guy Carmyn was helping before me , he was trying to use the rewards for coffee and her screen was black and she just sent him on his way and his coffee was left on the counter he was upset that she couldn't operate the system properly to help him. She was already flustered before getting to me next that she tried to charge me for his coffee and I had to bring that to her attention as well. They're always making errors to over charge you on the evening shift. The unfortunate part is I had gone to this store earlier and purchased a $100 of gas and other items. I've patronized this location for year's at this point it's time to find somewhere else with better customer service. By the way Angel and the Hispanic lady on the day shift are always welcoming and exemplify what customer service should be.
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August 2023 by Grey Junkie
XL fountain drinks for $1.29 is the main reason this is the only gas station chain i go to. Also cheap smokes. And most are 24/7
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July 2023 by Plux ..
Came in a few days ago around 12AM and there's a black lady skinny build who is extremely rude and doesn't take her job seriously. I paid cash for my gas and went in to get change and she threw the money on the counter expecting me to pick it up. Maybe she had a bad day, but that doesn't mean take it out on others. I honestly would hate myself too if I had to work night shift at this place just standing there like an NPC. I hope she finds god and can come to some senses.
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May 2023 by Defin Shabu
No car wash in midnight
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May 2023 by Jesus Perez
It's better than three other gas stations nearby. ?
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April 2023 by Douglas Lawson
Best gas station in Texas. They have everything you need from drinks to good eats. Customer service is amazing very nice and they try to provide the best help for any given situation. I feel like Keith Lee gas station gets a ten out of ten.
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April 2023 by Le Huy
Staffs are rude. The woman worked at 8p.m on 04/02/2023 treated me like im a begger, not buyer ? Slammed my paid stuffed on desk when i asked to buy very politely. Dont want to go further leading to race discusion. Really like the owner but need to train the staff and improve thier attitude.
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March 2023 by Warren Bates
Something always seems to be broken. Seems like every time I get a carwash, the printer at pump is broke, and I have to go in to get one.