-
April 2024 by Tracy Goodman
Smooth transaction- easy to work with and the space is clean.
-
April 2024 by Wilmore Deanna
Easy online booking and rental setup. I appreciate the follow up phone calls, to make sure I was aware to contact them if I had any questions.
-
December 2023 by Cathleen Hopkins
Horrible ethics at this place. My unit was broken into and no one from Cubesmart contacted me. They just put a new lock on. Even after posting a negative review and contacting customer service. Not one person in the company has tried to resolve the matter.These people are immoral and should be ashamed of themselves.
-
November 2023 by M K
Great manager, great experience. The tour was helpful. A friendly, professional lady Karen is.
-
October 2023 by Claudia Swan
My experience was great! The staff was professional and courteous. The environment was clean and even the Division Manager was nice as he was there when I got my storage units. The Manager Ms. Karen explained everything thoroughly, she was understanding and welcoming. Service was expedited and I highly recommend this location if you want a quality storage rental experience.
-
October 2023 by Jazlyn McDade
Karen is awesome! Definitely would recommend this place. Signing up process was super easy. Everyone there is very helpful with explaining everything. Very clean facility! Best rate I could find in Katy tx!
-
October 2023 by Sherman Patton
Karen has been amazing every time I come in to pay my bill she is very polite and professional she helps me out she’s kind and even chats with me I would highly recommend dealing with her at this location it is always clean and I been here some some time now thanks.
-
October 2023 by Victora Green
Great customer service from Karen- patient and kind! Love our easy to access storage unit! Highly recommended!
-
September 2023 by J Humphrey
Staff was super friendly. Facility is very clean. However we had a climate controlled unit and the facility keeps their climate controlled units set to 80 degrees. We found a comparable unit at a cheaper price that keeps their facility set at 75. Would still recommend this location if the above doesn’t bother you.
-
September 2023 by Quinton Kearney
Karen was great! She took amazing care of my family, and was very accommodating and friendly when handling on the spot changes we needed to make during a very stressful move from out of state. She went above and beyond to make sure we were taken care of us.
-
September 2023 by Thomas Ray
Karen was very helpful with finding me the best deal and storage size for what I needed. We walked the property to different storage units and made sure the unit had enough space for my equipment.
-
September 2023 by carmen rondon
This place has excellent service. Good customer service and Hilse and Karen's attention was great. Thank you for your good treatment. ☺️
-
September 2023 by Elizabeth Shepherd
Karen at this location is amazing!! Definitely see her when you come here! She was very helpful and answered all my questions.
-
August 2023 by Shruti Gupta
We are not sure what to make of this business.Karen at the front desk was great to talk to when we were signing up for a unit.However, we noticed that climate control in the unit wasn’t working. We have complaining about it, but no one seems to care or respond. I’ll update the review if it is corrected.
-
August 2023 by leonardo serizawa
Karen was awesome! She helps us a lot !! She found the best deal for us ! I will definitely recommend her
