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April 2024 by FMHome Houston
This store closes before 9 pm, sometimes even at 8 pm, and they herd people out of the aisles like cattle. The customer service is very poor."
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March 2024 by Melanie Tsika
Love that there is always receipt paper! This is an important detail that makes me want to come back here.
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February 2024 by ramilaser
I’d love it more if the line moves faster.
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January 2024 by Abdul Aziz Momin
Good Service with Lots Variety
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October 2023 by Javier Fuentes
Good prices and fast service
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October 2023 by B. B.
Best prices and always clean.
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September 2023 by Renoir L.
Sam's Club's atrocious service is an absolute joke! I'm seething as my order is delayed and not a single soul can provide a delivery window. Ana tossed me a number for the Richmond location, and would you believe, when I called, they bounced me off to 1-888-746-7726. A wild goose chase at its finest!I dial them up, only to be told they're as involved in the delivery as a cat is in a dog fight - NOT AT ALL. Back to Richmond I go, where I'm sentenced to a 30-minute hold. Finally, a rude voice, as welcoming as a snake in a sleeping bag, informs me to dial yet ANOTHER number. Richmond claims innocence, washing their hands.So, with the patience of a saint, I'm put on hold, AGAIN, for another eternal 10 minutes. "Janel" graces the line, as clueless as a child. Long story short... My order is an enigma, a ghost, a puzzle that not even the great detectives could solve.You've lost my business and if things are fair, nobody else will shop with you either after they hear about my terrible experience!Shame on you Sam's club!
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September 2023 by Bessy Azu
Nice gas station. Good price too. Taking the neighbourhood into consideration! Good social responsibility. Thumbs up!
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September 2023 by Del F.
Even though their were three customer service representatives ,; one was a manager after waiting more than four minutesI had to interrupt them to get service. There was no apology. Worse service ever.
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July 2023 by Angela P.
Placed an online order for pick up a few days ago. The day of I get an email saying that my order is ready, but the two main items I ordered are out of stock. I get there and the one item is not ready for pick up, so I have to go inside and talk to customer service. Another employee had to track down the lady At customer service, but she finally got there. I tell that I had an order for online pickup, and before I can finish she says oh you need to park by the numbers out that way. I then go on to tell her that two major things were cancelled and that I wanted to cancel the item that wasn't ready. This was a waste of time. Why place an order if it's going to be cancelled. Also the customer service can use some training on how to talk to customers. She also interrupted when the customer pick up guy was trying to help with cancelling my order. I was so annoyed with her when they left I just walked off without saying anything else.
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June 2023 by David D
One great benefit of being a member at Sam's Club is getting gasoline here. I've never had a bad tank of gas from here or any of their stations any I've it's been many years. I especially like using the App with the Scan and Go. It's easy and you get an email receipt!
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June 2023 by Evan G
Lines are a headache, no employees around. Unfortunately some don’t understand how lines work so you’ll have cars pulling in through the exit. Not worth the stress to save a few cents.
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June 2023 by DAN ZIPES
Quick in and out. A few cents less than Walmart
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May 2023 by Andrew W.
It's so nice to have Sam's club in this area!Many bulk stuffs are cheaper and great energy bar box collections! I got some energetic bar with the cost cheaper than Costco!Relatively easy access and right next to it is high 99! Great!Gas price at the fuel station is very economical as well!Will visit and shop more in the future!Cheers
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May 2023 by Raymond Guerrero
They always have good prices on gas. I highly recommend it!!!!
