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February 2024 by Jason Witkowsky
I went here strictly for the Saltwater fish selection. I was happy to see that they had a small area, which was surprisingly clean. The one complaint was that there was only 1 young girl working! In the whole store! She was doing her best to attend to the long line of customers she had, Store Management needs to get it together, 1 person? Think of how much business you are losing bu not helping all your customers.
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February 2024 by shelly smith
Friendly & helpful staff, clean & well stocked store!
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February 2024 by Jason Clout
ONE OF THE WORST PETCO I EVER BEEN TO… THE CHINESE GIRL CANDICE IS VERY RACIST… ONE OF THE WORST EXPERIENCES I EVER HAD AT A PETCO….
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February 2024 by Wanda Galicia
Employees are very friendly Store is very clean
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January 2024 by Cornelius Gorman II
Excellent service despite time of year!
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January 2024 by Valentina Navarro
I’ve bought 7 fish between November- August and they’ve all died. Most of them looked somewhat sick from the first day we bought them. I went in to look around and most of the beta fish are dead. Same with the tanks, the fish are getting stuck on the filters and the employees didn’t even care, I had to tell one of them to take it out. I did so because first it’s a bad impression on future customers and second because it isn’t sanitary for the other fish. Do not recommend this store. Find another petshop!!!
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January 2024 by Susanna Casco
Grooming doesn’t want to do their job
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January 2024 by Sybille Betancourt
I want to give a very special shout out to all the employees on this particular Petco store. Today I had a very stressful day as I have been carrying for my elderly mother who has become very ill, and one of the things that came with her is her little Maltese Dora. Dora was in urgent need of a groom and we tried last week to get an appointment with the store that has always done her, but they reminded us that during the period of my mother's hospitalization Dora's vaccine records had expired, so I had to get those, then I tried to call that store on several occasions to get an appointment only to keep getting sent to use the online service. Well eventually I did so and this morning we went to the store for Dora's appointment only to find out that I mistakenly made the appointment on the Cinco Ranch store, I was already late for the appointment and now I had to drive some 7 or so miles south to the other store. Needless to say we got to the Cinco Ranch store one hour late. I was a wreck in nerves only thinking what I would have to hear from my mother if Dora didn't got groomed, but the people at the grooming salon were so absolutely nice and understanding and they took Dora in and did such a great work with her, thank you Rafael. And not enough with that, when I dropped Dora I bought some Christmas collars to all our dogs, not noticing that 2 of them where too big, well I could only find 1 small to exchange but one lady offered she would look for the other, and she got it. This people are the nicest, I for sure will shop there more often. I want to give you all a ?!!!
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December 2023 by H Arabie
Christmas sweaters are in!
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October 2023 by Christ Is love
Best petco ive been to
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October 2023 by Tanya Fleischer
I found all I needed and the store was well-stocked
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August 2023 by Pam J
We took our granddaughter to Petco to get some pet fish. The staff was VERY helpful - and thankfully didn’t let us walk out with fish yet. We’ll get the glofish in 1.5 weeks. My husband and I tried fish when our kids were young and they never made it - TODAY we know why!! Thanks to honest staff that gave good advice.
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August 2023 by Rhonda S.
While this store isn't exactly the cleanest it's a pet store! So I don't mind. The grooming is decent nothing fancy, I have 2 chihuahuas and mostly do it for the nail trimming anyway. We recently added a rescue puppy to our mix and wanted to take advantage of the buy 2 get 1 Kong toys and my 25% coupon. We had the most outstanding help from Brandy, she scanned prices, went in back to help find a crate bed and even took a crate down to see if the one would fit! She found us an amazing one under $10! I will return just because of her for anything I need.
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August 2023 by Cindy K.
Place is dead, besides the fish in tanks. I saw many gasping, unhappy and no one maintaining them. Aquarium plants have algae, melting. This location does not have the tissue culture plants in cups. Employee/cashier was on phone and ignoring us, no one said anything as we were looking at fish. Petco needs to step-up their game for the aquatic area, it's worn, old, very small and not pleasing to fish keepers, fish are not well, dead fish in tanks, algae, poor assortment, no cherry shrimp, barely any bettas. I'd like to see enthusiastic employees that have interest in the department they work in. Does anyone work at this location besides the cashier? Is there a person dedicated to the aquatic section?? It shows.
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July 2023 by Rosalinda Mapula
Rebecca did a great job grooming Yoda! Very friendly, professional and attentive!!!