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February 2024 by Belkis Gonzalez
Party is a synonym for happiness but the people were the opposite I understood that no always the people want to smiles but I think ? that almost one of them can say Good morning and smile just a courtesy ?
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February 2024 by Jade Betancourt
Amazing and understanding customer service that made it easy and enjoyable to come back for the hassle. Despite seeming caught up and busy, he took care of me with patience. As someone who’s worked in Customer service since i was 15, it’s people like him that really set a standard and raise the bar. I was grateful to be helped by him. Thank you Kennon.
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February 2024 by BOOGSTERS
Great place
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November 2023 by Beverly Torres-villarreal
Great Items
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September 2023 by Shannon jimenez
Zero stars a bunch of idiots that work here I waited an HOUR for seven tiny balloons and come back THEYRE STILL NOT BLOWN UP THEN THEY SAY they can’t put strings on them???!! What kind of ballon can’t you put strings on there’s HOLES FOR THE STRINGS. Not coming here again.
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August 2023 by sy dos
Good store for kids birthday stuff!The staff is very helpful and the manager was eager to satisfy the customer. Will go back
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June 2023 by Above & Beyond Service!
I was in a hurry grabbing some bday balloons for a client of mine & Camillia & Ghayda assisted me. Usually, balloon blow-ups require longer wait, but they rushed it for me bc they knew I was in a hurry to get across town. It saved me the time I very much needed, and I felt valued as a customer! I will shop this location as often as possible bc of the special attention I received! You ladies were awesome! Thank you SO much!!! -Carol Lorraine, Houston
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April 2023 by Alicia Gourdin
I had a large 70th birthday balloon order...got all the balloons BUT the numbers 7 and 0 !!!! So disappointed...
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February 2023 by Rhonda W
I called to inquire about an item and I was asked to hold and after waiting for several minutes so I thought maybe they forgot I was on hold. I called back and they put me on hold again with even answering the phone with a greeting…the phone just rang and went silent for a second and then same hood music. Terrible customer service and I won’t be calling or going to that store on grand parkway in Richmond Tx.
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February 2023 by José Pedrosa
The place is a total mess! No organization whatsoever and the staff is completely useless. Good luck getting anything done there.
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January 2023 by Karla H.
This is the store we use most often and while it is typically disorganized a d low on staff, I typically always find what I need and the fee staff who are there are pretty nice.
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November 2022 by Jessica Hanley
Love the new renovation. Looks great. I couldn't image having to work all that freight and run a store at the same time before Halloween!! But my latest visit the manager Melissa made it great. Her positivity and good attitude were toxic! (That's a good thing) I ended buying more than what I came for, and I'm sure that had something to do with the good vibes and good experience I had.
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November 2022 by Cynthia “Frenchie” Lefebvre
Not available items I wanted. Too high on prices for Halloween items even tho available at all other stores for much cheaper. Too crowded not much room to shop in aisles.
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November 2022 by Jessica “Jess” Taliaferro
Love the new renovation. Looks great. I couldn't image having to work all that freight and run a store at the same time before Halloween!! But my latest visit the manager Melissa made it great. Her positivity and good attitude were toxic! (That's a good thing) I ended buying more than what I came for, and I'm sure that had something to do with the good vibes and good experience I had.
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September 2022 by Suheun Kate Lee
Worst customer service ever!!! Out of helium gas on Saturday, I made some comment because I couldn't understand about they were out of helium gas. All employees were rolling their eyes and when I was ready to check out, Aaron(sales clerk) treated me like piece of S***. Disgusting manner towards customer. I left store without any purchasing. No customer services, No manner. I am sure they wouldn't treat me if I didn't have an accent.
