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November 2023 by eman Mikhail
I’m so thankful that I take my car I have been going their long time .Joseph has very good experience… they are very honest … I will keep going ???
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October 2023 by J B
I was about to have them look at a starter problem. They had their entire driveway blocked off. If it's to keep the neighbors from using the street, know it doesn't go unnoticed.
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October 2023 by Claire Snowland
I used to be their a lot for our 2 old cars. The work was excellent and the staff is always nice.Now I go their for my state inspection. This morning, I was in and out in half an hour. Always a great experience with the staff there.
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September 2023 by Andrew Diaz
Tony & the crew here are one of a kind. Solid team, great folks !! Would come again, just hope I don’t have to! Lol
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September 2023 by john sampa
For the past 11 years, I’ve taken my vehicles to long meadow car care and never had any serious issues with them. Only a few minor things. However, they recently pissed me off to no end. The AC on my truck stopped cooling. So, I dropped it off to long meadow car care to get the AC fixed and I also told them to change the oil and do the state inspection. I dropped my truck off on a Friday and didn’t get it back until Tuesday. I had to call them and I even went to the shop to check the status. No one called me to let me know what was going on! My truck sat there all day on Tuesday and Terry didn’t call me to say it was ready. When I picked my truck up, the first thing I did was looked to see if the oil filter was replaced. IT WAS NOT! I pulled the dip stick and the oil was the same old dirty oil. They had the audacity to charge me for the oil change. My truck holds 5 quarts of oil. According to the receipt they were charging me for 7 quarts. That’s totally dishonest! The average person wouldn’t have noticed that. They didn’t do the inspection. I ask terry why. He said the so-called mechanic had to disconnect the battery to check the AC. That was a lie because my clock and programmed radio stations had not changed.They claimed my AC has some other issues and it would cost me $2950+. Well, that’s not going to happen. I will never, never ever take any of my vehicles to long meadow car care. I’m so done with them. If any of you are planning on getting an oil change from them, you better pull your dip stick and check it before you leave!!!!!!!!!!The person who didn’t change my oil, didn’t even apologize to me!I’m going to take my truck to a different company for them to evaluate the work done on my AC and get a second opinion.Shame on you long meadow car care!!!!!!!!!!!!!!!!!Service: General repairs & maintenance
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September 2023 by Ral N
I have done my vehicle registration here for 2 years, and they are so organized. Tony is so kind and professional.
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September 2023 by g s
Terry the service writer is a awesome man . He is a stand up kind of guy . Help me out with a warranty.
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September 2023 by Hassan Syed
I had my cars state inspected here, really nice experience.
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August 2023 by April K.
My car was not shifting gears, so I brought it to the closest car repair shop. Highly regretting that decision. My car sat in the same parking spot for 3 days. I called multiple times a day to get updates, because they lack communication. I understand they are busy, but not communicating with the customer is a big problem. I was first told it would be looked at and fixed by Thursday. Then told on Thursday they needed to order a part and would be here Friday and latest Saturday. Called both Friday and Saturday, but part had not arrived. Waiting til Monday at 11am to call and was told the part had still not arrived. I said we will be going on a week without the car, granted only needed one cable repair. Do not take your car here if you want speedy service, communication, or honesty. I think I wouldn't be as upset if they were upfront from the beginning and the communication was better, but sadly no.
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July 2023 by Court A.
The gentlemen who assisted me this morning and their overall customer service, attention, and expertise that I was given was nothing short of impeccable care for their customers that I so clearly experienced today. I was a walk-in who arrived promptly at 7am simply needing an oil change and renewal of my registration. They made me aware that it would be roughly three hours until they would be able to assist me and tend to my vehicle, which was not a problem in the slightest. I completely understood due to my knowing that I was unable to obtain an appointment just from their demand and customers who had planned ahead accordingly. They were so kind and even made me smile in the early morning, which I truly believe is going to set up a positive day ahead for me. It was a mere hour and a half or so when they gave me a call notifying me that my car was ready to be picked up. I of course was not expecting their readiness to help me so quickly and efficiently and it was a breath of fresh air, to be honest, simply due to my previous experiences at other auto shops I had been to before. When I returned, once again, they were immensely gracious and generous during my checkout and even went as far as to give me some tips and pointers without making me feel small or ignorant. Again, in my previous experiences with me not knowing a lick about cars whatsoever, more likely than not would take the opportunity to take advantage due to my lack of knowledge. This was most definitely not the case here. I am immensely thankful and grateful for their generosity and respect they showed to me, not to mention their efficiency. They truly care about their customers and their community. These are good folks here, I can assure you. I simply cannot recommend them enough.
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May 2023 by Zoe Rivera
I HIGHLY recommend this place. I was helped by Terry and he was incredibly kind and reassuring. If you need any help with your vehicle, go here!
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May 2023 by Zoe R.
I HIGHLY recommend this place. They have amazing customer service. I was helped by Terry, who was incredibly kind and reassuring. If you need any help with your vehicle, go here!!
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April 2023 by John
I've gone to Long Meadow Car Care several times now and have always had a great experience. They seem to be very trustworthy mechanics and have always given me very fair pricing.
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March 2023 by Lauren Price
What an incredibly kind service team! Fast, effortless and great experience. Thank you!
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February 2023 by sana ahmed
Took my car in for inspection for the first time and the folks at the car care were polite and had amazing customer service. Explained the whole process to me and I will definitely be going back here
