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“This store has the best customer service in the whole town& they have the best prices on all tools& the crew is very helpful & friendly, so you will love to shop @ tools for less”
“My family nick name's this place my "toy store" because adulting requires a lot of tools for DIY. I'm a regular and the staff are exceptional, friendly, and helpful. Always a pleasure to shop at the HF.”
“The inside of the store is a lot bigger than it looks from the outside. Was pleasantly surprised by what they carry. Now I know I don't have to go to Lowes or Homedepot for repair items for around the house.”
“I absolutely LOVE the associates that assisted me today (Liza, Janet and Bruno). First off let me just say I really appreciate how each of them took time to address questions that I had, they also made recommendations for a few upcoming projects. I felt bad that I took up their time, but they never rushed helping me and all 3 of them were SUPER nice and sweet! I was actually on my way to home depot to buy what I need, but I ended up buying everything at Ace because of the stellar, excellent customer service received. It was a big purchase. Thank you, thank you, thank you to the 3 of y'all who assisted me in what I needed. I REALLY APPRECIATE IT!!!??”
“Absolute best customer service experience!! This place was super helpful in a very stressful time. Highly recommend them to anyone need professional and affordable locksmith!!”
“Great service! Delivery driver Nate did an awesome job delivering materials in a very complicated situation. Always courteous, professional and patient. So rare to find these days! Will definitely use again.”
“The store is always stocked There restrooms are cleaned They have carts available that actually work This place is always packed. The only reason why they are getting 4 stars is because they never have workers available. The workers that are here they are usually on their phone, or chitchatting somewhere all the way in the back by the wood or back aisles to avoid actual customers.”
“The store was very clean and the staff was helpful. It's really good to come here and check it out every once in awhile to see the new items that they carry. I do think that if you come here you know you're not going to get the absolute best quality in some of the items. But some of the items here are for one or two time use only because they're more specialty use. What I do like about them is that they do carry certain things that you cannot find at the big box stores and I do like their sales and once in a while they'll have a really really good deal on certain items.”
“The staff here is very knowledgeable and can help when it comes to deciding what size pipes you truly need. Here when they say they will call you back, want to know so something crazy, they actually follow through. Its usually the same day if you call early enough. Can't thank y'all enough for finding the parts I needed and getting it ordered. Very professional and they ALL know what they are talking about been doing business with them since I was 16 and before my dad had an account with no issues EVER. I'm 39 now and 1 call you get what you asked for. Best plumbing store in Rosenberg/Richmond area and I have tried them all.”
“Fantastic service, the GM personally helped me today with a fathers day special for a blackstone griddle, when they ran out of the special prior to fathers day - he went the extra mile to make sure fathers day was a success. Very appreciated.”
“I want to thank manager Stephanie for going over and beyond with a mower that was bad !!She was very helpful with getting it returned and helping with another purchase That’s good customer service !!!Many thanks”
“4th July 2024
It Was Fun On Home Depot Parking Lot ?
Also Read Some Reviews About Bad Customer Service & No Help.
Been Visiting This Place For Over 4 Years Now Very Good Service & Easy To Find Anything As Well As Good & Help Full Workers”
6AM - 10PM
6850 S Fry Rd, Katy
Hardware Stores
“I came to this location on June 11, 2024 and was looking for a few items. The young man by the name of Mr.Ede who appear to work in garden tools was phenomenal! I said excuse me, and asked for help as he was up on a ladder doing something else at the time. I was looking for the spray bottles, and he came down with a pleasant attitude, not with an attitude, that I’m a bother to him. Then took me to another spot to give me other options. That’s not normal into days time. Mr.Kelvin in electrical and Mr.Kendrick were also phenomenal! Mr.Kelvin helped me to find the bulb I needed, that I was struggling to find the right one, and Mr. Kendrick directed me where to go to find what I needed. The young lady by the name of Ms.Esther was also phenomenal! She assisted with a pleasant attitude and said she would help when it came to working at the self check, to helping place items in bag for me. She had a very pleasant attitude, and made my experience a good one. Each one of these individuals done an excellent job, when it comes to providing excellent customer service.I live a little distance from this location, but have come many times, and I can say each time, I have been satisfied as a customer. I give each one of them 5 stars.⭐️ ⭐️⭐️⭐️⭐️”
“???However, my recent visit on Monday completely changed my perspective. ??????CRISTINA SALES ASSOCIATE HOME DEPOT 6530 ??????completely exceeded my expectations by providing exceptional service and going the extra mile to help me find exactly what I needed. This level of dedication and customer care is rare at Home Depot, and She truly deserve recognition for her theunwavering commitment to customer service. ???CRISTINA SALES ASSOCIATE HOME DEPOT 6530 ??? for being shining stars at Home Depot! Great job guys, you all truly NAILED IT!???☎️☎️☎️”
“I was very impressed with my visit here today to buy paint. Bradly was extremely helpful and very knowledgeable. He offered great and affordable suggestions and gracefully served several customers simultaneously. Give that man a nice raise!!!!”
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“This was my first time coming into this ace hardware store and walked in and literally thought I walked in a different store they have beautifully decorated and had Halloween and Christmas decor. Was greeted right away and only came in a for a copy of keys. They were so helpful and had such a great smell when you walk in. They have a lot of Texas items and went and saw there garden center and will be back! I was really impressed!”