H-E-B, located at 23500 Circle Oak Parkway in Richmond, is known for its great prices, quality, and selection. Established in 1905, this store has grown to serve over 150 communities in Texas and Mexico, partnering with local farmers to provide fresh produce and quality meat and seafood. H-E-B focuses on delivering the best customer experience at everyday low prices. Customers appreciate the friendly service, as seen in the deli department, where staff members go above and beyond to ensure orders are correct. Many shoppers consider H-E-B their one-stop shop, finding exactly what they need for their families. However, experiences with curbside pickup can vary, with some customers reporting issues like receiving incorrect stock notifications and confusion during pickups. While customer service has been helpful in addressing problems, communication about glitches has been a concern for some. Despite these challenges, customers praise the quality of the prepared food, especially for events, highlighting the deliciousness and freshness of items like the Ciabatta slider tray and fruit platters. Overall, H-E-B remains a popular shopping destination, valued for its commitment to quality and local partnerships, while continuously working to improve the shopping experience.
Very friendly cashier and her bag helper. They're definitely an asset to HEB. Keep up the good work.
September 2025
Want to give a big shoutout to RICKY in the deli meat dept!!! He was very patient with me and help me out with it being my first time!! Honestly a great guy and part of the reason I will continue to shop at HEB!!! YOUR A G RICKY!!!!!
September 2025
Casey from the deli department was incredibly kind, funny, and helpful. He was so friendly and made sure my order was correct. This isn’t the usual HEB I go to, but I would go back just for his service!
