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October 2024 by Matthew Duffy
Great local vet to Greatwood. Super friendly and professional staff and they really take the time to talk with you in detail on your pet, options for treatment and preventative strategy (we have a senior dog). Also very price competitive vs some of the other local Sugar Land vets.
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October 2024 by Brandon Washington
Today, we took our dog Bentley for a 5:15 appointment and unfortunately, the staff appeared uninterested and unhelpful. It's disappointing to encounter such lack of customer service. Based on this experience, we will not be returning with Bentley.
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August 2024 by XOwyvtt
Love going here, friendly and amazing staff and amazing for pets
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August 2024 by Yuli Salazar Salinas
Always an amazing experience!
Great prices, friendly staff, clean and reliable.
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August 2024 by denzil bryan
I have been using the clinic for over four years I would recommend anyone and everyone to this clinic.
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July 2024 by Jerry Dresner
We have been a customer for at least 14 years. We called to get an appointment with a vet to get their insight for an emergency examination and we were pressed for time due to travel out of town. They had no openings ,but would call to discuss our situation. No one called, complete lack of concern or care.
We called a different vet who was also fully booked, but listen to our concern and made immediate accommodations for us the same day.
We will never go back to this vet hospital again.
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July 2024 by Karin Tejada
I don’t have enough words to describe the exceptional service they provide, and not only to my pets (four dogs and two cats, and they all have visited Greatwood Vet Hospital for the last two years)but to myself too!! Shannon is amazing!! She is very knowledgeable, she took the time to explain me in detail what my dog has, the treatment he will get, and she did it with a great smile and patience; she really made me and my husband feel very comfortable and confident that our very dear Ranger ( my dog) is in the best hands!! She is simply the Best!!
Their staff at the counter are always very kind and helpful from the moment you make the appointment until you leave their office, and the doctors are great too!
I highly recommend it!! This is definitely the best place to take your loved pets!!
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July 2024 by Kirst l
This isnt a review i want to write but feel as though people have a right to know. Our entire family has been coming to Greatwood Vet for over 15 years. 10 plus animals. Over a span of less than a year, 2 of our cats have passed during surgeries performed here. One of those being routine. Dr Anderson does seem to care but the rest of the staff does not. In the last few years the customer service has gone down hill. It seems they are more concerned with money rather than taking care of the animals coming through the door. It's become a mill. Its sad that our family now has to look elsewhere due to literally losing our pets at the hands of these people. Caution before you decide to come here for anything or than vaccinations.
edit after their response: Our pets are under my mothers name not mine. One of those surgeries was a Neuter. The other kitten went into septic shock after being picked up from an eye surgery. Which we had to find out from another Vet. Just because you dont find my name in your records doesn't mean it didnt happen. Yall have already reached out about one of those incidents however thats not my point of this review. The point is to caution others from using this facility for surgeries. The lack of communication and professionalism in this place just shines through all these replies as well. Yall only care about money and lack compassion and comprehension.
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June 2024 by Maria S
I will not be taking my Dog here anymore after my third issue with their groomer. Since she just came back, I called the first time and she seemed annoyed that I was asking questions about her process. I then made an appointment and she said it wasn't time for my dog to get a cut yet so I took him back home.
Today 6/04/24 I bring him in and as I walk around the area she mopped she immediately tells me to not step on the area she just mopped with an attitude. I don't know who she thinks she is or why she's been rude from my very first interaction but I don't appreciate it and this has ruined my whole experience at Greatwood. I don't know if she doesn't like me because I'm Hispanic or what her problem is but I pay in the same dollars as everyone else.
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April 2024 by Lawrence Cash
They take great care of your pets without inflating the bill with needless tests.
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March 2024 by Michelle Quiroga
I’ve been coming here for a couple of month's,the doctors are fantastic, and very knowledgeable, and nice technicians! Love this place, highly recommended.
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March 2024 by Debby Jordan
It was a sad occasion for me to visit, but the staff was compassionate & extremely helpful. I will return.
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January 2024 by Carin Sands
The kindness and compassion they showed when I had to euthanize my Sadie was truly impactful.
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January 2024 by Ambar
The person who picked the call was a bit rude in getting the information about our pet. But the doctor who looked after our cat was nice.
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January 2024 by Kami S
Greatwood veterinary is great! We are very happy with our new puppy with them.
