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October 2023 by Jaz Wray
I have been several times and they always treat me fairly. I priced some work with 4 places and they were the best, by far. They even ran into a problem and didn't charge me any more than originally quoted and sorted it out! I was pleasantly surprised. One visit, I was so happy with their service and price, I bought pizza for their team the next day. They appreciate it and I will continue to go back. Thank you!
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October 2023 by Z Money
Thank you Jason, you offer great customer service and reasonable prices. I will continue taking all my cars here.RazaServices: General repairs & maintenance
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August 2023 by Eboni Futch
The repairs they did on my daughters 2023 Hyundai Elantra was magnificent! It was shiny and new just absolutely stunning. But the best part was Ms Caroline she assisted us from start to finish. She was honest and straightforward took care of us with repairs and pick updates. The service we received was bar none and Ms Caroline is a huge part of that!Services: Auto body & trim repair
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August 2023 by Adrian Robinson
I have been going to Greatwoid since 2007 and Jason and his staff has always provided excellent customer service and they do very good work and they are very competitively priced. I definitely recommend Greatwood Automotive.
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July 2023 by J S
FAILURE TO HONOR WARRANTY. We are 10 year customers of Greatwood Auto, having trusted them with multiple vehicles. Jason and his team have become so busy, they no longer take care of their customers or honor their own work. We had work done on our truck to fix a leak. They said they fixed it. It is still leaking. They had a "specialist" look at it. It is still leaking. They "ordered parts" two months ago, but won't return multiple calls or emails about the status. It rained yesterday, and the truck is still leaking. At this point, we don't trust them, and feel they are trying (and succeeding) at getting out of the work they warrantied.
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July 2023 by Abc A
They kept my vehicle for over a week. I left 4 messages, and was told Jason would call me back. When he never called back, I took my brother with me to the shop. They talked to HIM but not ME, and said there was nothing wrong with my car. How disrespectful to women? I took my car to another place, and they fixed it in 3 hours and they were kind. I wish I could give 0 stars.
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July 2023 by Rabeautify S
The staff at Greatwood Auto are awesome.Helpful and actually take time to explain what’s going on with my vehicle.
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July 2023 by ak
Been here a few times now and want to like this place but the service is always apathetic at best. No greetings or pleasantries any time I come and always take their time to acknowledge and accommodate me. Additionally, they have a sign on the door saying masks are required but none of the staff was wearing one in the office while I was there. Good price for an oil change and convenient location, but customer service needs improvement.
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May 2023 by Haris Malik
Friendly service - came in for a state expectation without an appointment and was out in under 45 minutes.
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April 2023 by Chris Laymance
These guys were almost half the price of the dealership! They did a great job with my infiniti while I was out of commission, would recommend.
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March 2023 by Teresa D.
My spouse handled all of the car duties and then got sick with cancer. While she was in hospice care, everything lapsed - insurance, registration etc. When I realized my situation, I also found out I needed a smog check to get everything back on track. Greatwood had me in within a couple of hours of my call and out with my certificate in less than 30 minutes. The crew was fast and friendly and I will be back there next year (hopefully BEFORE everything is due!). Thanks Team!
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March 2023 by Dean Spann
I got my car serviced before here. Took my car in for an oil leak and a check engine light. They kept in for 7 days and drove it around town. After days of no follow up over the phone and being hung up on and placed on old for 10 minutes I came in person and they said they never saw an oil leak. As soon as I pick my car up it was still leaking oil in my driveway. Never going back there after this bad experience.
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February 2023 by Tequila Shelvin
I love this place. I’ve not been to a more professional family friendly auto establishment. They run this place better than any dealership for service and are quick and thorough. Great place and would recommend them to everyone.Service: Oil change
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February 2023 by Erica L.
Was there to get my car inspected for registration. Wasn't there as long as I expected. Had to work that morning and got there later than I usually arrive. Everyone here give awesome service and impeccable customer service.
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December 2022 by Andrew Nguyen
Have been told over the phone there is no appointment needed and no wait time for car annual inspection. Arrived to the shop 5 minutes after phone call but waited 45 minutes and my truck was still in the parking lot. Asked for my key back and drove to Jiffy Lube a block away and got it done within 15 minutes
